Forklift-Certified Fulfillment Pro | Customer-First

Lowe's; Latrobe (Westmoreland County); On-site; USD 19,000 - 23,000; Full time

Job summary

Lowe's is hiring for roles focused on accurate order fulfillment and customer service. You will pick, stage, and inspect items, validate orders, and connect customers with the right associates. You will operate certified powered equipment and help maintain inventory accuracy with the team.

The position emphasizes a customer-first approach, safety, and collaboration across store operations. Training and certification support are provided where needed.

Qualifications

• Must have or be willing to obtain Powered Equipment Certification including forklift, order picker, and narrow aisle reach truck.
• Experience using a computer for basic tasks and using common retail technology (smartphones/tablets).
• High school diploma or GED preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders and directing customers to the right associates.
• Operate and maintain powered equipment with required certifications.
• Support inventory accuracy using the Orders App and SIMS, and coordinate with leadership to resolve short picks.
• Complete admin, maintenance, and readiness tasks and report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer use (6m)

Retail tech (6m)

Education

High School Diploma or GED

Tools

Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is hiring for roles focused on accurate order fulfillment and customer service. You will pick, stage, and inspect items, validate orders, and connect customers with the right associates. You will operate certified powered equipment and help maintain inventory accuracy with the team.

The position emphasizes a customer-first approach, safety, and collaboration across store operations. Training and certification support are provided where needed.