Forklift-Certified Fulfillment Associate

Lowe's Companies, Inc.; Florence (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a dependable associate in Florence, AL, to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. The role emphasizes safety, quality, and efficient use of retail tools and technology.

Responsibilities include assisting customers, validating orders, and connecting shoppers with the right associates. Candidates should have basic computer and retail tech experience, plus certified powered equipment as required.

Qualifications

• Six months of experience using a computer.
• Six months of experience using common retail technology (phones/tablets).
• Powered equipment certification is required and must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and connecting customers with the right associates.
• Operate and maintain powered equipment certification and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups, reporting safety or theft concerns promptly.
• Achieve daily responsibilities with a customer-first mindset and strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech familiarity

Customer service mindset

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's Companies, Inc. is seeking a dependable associate in Florence, AL, to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. The role emphasizes safety, quality, and efficient use of retail tools and technology.

Responsibilities include assisting customers, validating orders, and connecting shoppers with the right associates. Candidates should have basic computer and retail tech experience, plus certified powered equipment as required.