Fulfillment Specialist: Forklift Certified

Lowe's; Sidney (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's in the United States is hiring an Associate for order fulfillment and customer service. You will pick, stage, inspect, and fulfill orders accurately while maintaining safe, clean staging areas.

Responsibilities include assisting customers, validating orders, operating certified equipment, and supporting inventory accuracy using the Orders App and SIMS. You will collaborate with leadership and teammates to ensure on-time deliveries and excellent service.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support the needs of the business.

Skills

Computer experience

Retail tech experience

Powered equipment certification

Education

High school diploma or GED

Tools

SIMS software

Job description

Lowe's in the United States is hiring an Associate for order fulfillment and customer service. You will pick, stage, inspect, and fulfill orders accurately while maintaining safe, clean staging areas.

Responsibilities include assisting customers, validating orders, operating certified equipment, and supporting inventory accuracy using the Orders App and SIMS. You will collaborate with leadership and teammates to ensure on-time deliveries and excellent service.