Forensic Intake/Administrative Case Manager

Pathways Forward; Harrisburg (Dauphin County); On-site; USD 45,000 - 46,000; Full time

Benefits offered by this job

Purpose-driven work

Flexible schedule

Generous paid time off

Comprehensive benefits package

Student loan forgiveness

Supportive team environment

Job summary

Pathways Forward is seeking a Forensic Intake/Administrative Case Manager to provide assessment, case management, service coordination, advocacy, and support to individuals involved with the criminal justice system. The role collaborates with consumers, families, mental health providers, courts, and community agencies to promote continuity of care and access to services.

The ideal candidate will have strong communication and organizational skills, experience in a forensic environment, and a

Qualifications

• Strong communication and organizational skills for forensic settings.
• Commitment to resiliency and recovery-oriented approaches in supporting individuals.
• Experience or familiarity with criminal justice and forensic mental health is a plus.

Responsibilities

• Conduct intake interviews and assessments to determine eligibility and needs for mental health services.
• Maintain a caseload within MH Jail Diversion Program and related systems.
• Coordinate services with courts, correctional facilities, providers, and community agencies.
• Attend court hearings and advocate for consumers as appropriate.
• Assess urgent situations and make referrals, including referrals for psychiatric admissions when needed.
• Coordinate access to mental health and case management services to ensure continuity of care.
• Maintain case records, documentation, and required reports.

Skills

Communication

Organization

Forensic environment

Recovery-oriented approach

Education

Bachelor's degree in social sciences

High school diploma + 12 sem hrs in social sciences

High school diploma + 5 years mental health direct-care experience

Job description

Forensic Intake/Administrative Case Manager

Harrisburg, Harrisburg, PA, US

3 days ago Requisition ID: 1183

Salary Range: $45,000.00 To $46,000.00 Annually

Job Opportunity: Forensic Intake/Administrative Case Manager

Location: Pathways Forward

Job Type: Full-time

Pay: $45,000 - $46,000 yearly

Schedule: Monday to Friday, Day Shift

Join Our Team!

Pathways Forward is seeking a Forensic Intake/Administrative Case manager to provide assessment, case management, service coordination, advocacy, and support to individuals involved with the criminal justice system.

This position works closely with consumers, families, mental health providers, courts, correctional facilities, community agencies, and other stakeholders to promote continuity of care and assist individuals in accessing appropriate mental health and community-based services.

The ideal candidate will have strong communication and organizational skills, the ability to work effectively in a forensic environment, and a commitment to a resiliency and recovery-oriented approach to supporting individuals.

What We Offer:

• Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
• Flexibility: We value your work/life balance and work with you to accommodate your needs.
• Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
• Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master’s degrees and bilingual/ASL skills.
• Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
• Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.

Key Responsibilities:

• Conduct intake interviews and assessments to determine consumer eligibility, needs, and appropriate mental health services.
• Maintain a caseload of individuals participating in the MH Jail Diversion Program and others involved with the criminal justice system.
• Coordinate mental health services with courts, correctional facilities, providers, community agencies, and other stakeholders.
• Attend court hearings and advocate for consumers as appropriate.
• Assess emergency and immediate-need situations and make appropriate referrals, including facilitating voluntary and involuntary psychiatric admissions when necessary.
• Coordinate and facilitate access to mental health and case management services to promote continuity of care.
• Complete required assessments, financial liability determinations, referrals, authorizations, Releases of Information, and other program documentation.
• Monitor consumer participation and progress through required telephone and face-to-face contacts.
• Facilitate interagency and ISPT meetings and participate in treatment and discharge planning.
• Develop and maintain supportive relationships with consumers, families, providers, and community partners.
• Advocate for consumers and promote resiliency, recovery, and the belief that individuals can overcome barriers to achieving their goals.
• Maintain accurate and timely case records, reports, and correspondence.
• Participate in staff meetings, required training, and professional development, including training related to the criminal justice system.
• Support agency mission, vision, values, and Code of Ethics in all work activities.
• Complete special projects and other duties as assigned.

Preferred Education & Experience

• Bachelor's degree with major coursework in one of the following areas: sociology, social welfare, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education, or a related social science field.
• Experience working with individuals involved in the criminal justice system or forensic mental health services is a plus.
• High school diploma and at least 12 semester credit hours in sociology, social welfare, psychology, gerontology, or another social science field, and
• Two (2) years of experience in public or private human services, including at least one (1) year of direct contact with mental health consumers.

OR

• High school diploma and five (5) years of mental health direct-care experience, with employment as an ICM staff person prior to April 1, 1989.

Additional Requirements

• Act 33/34 clearances required.
• Reliable access to a vehicle is required.
• Ability to travel throughout the community and attend court hearings, provider meetings, and other required appointments.
• Ability to work effectively with individuals experiencing mental health challenges and individuals involved with the criminal justice system.

Relocation to Harrisburg, PA, is required before starting.

Pathways Forward is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.