Foreclosure Specialist I

Hirebridge; Little Rock (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

Hirebridge in Little Rock, AR, is seeking a full-time in-office Foreclosure Support Specialist to ensure accurate and timely processing of foreclosure proceedings, respond to client inquiries, counsel on the non-judicial process, and maintain data integrity in the case management system.

You will support compliance with FNMA/FHLMC guidance, coordinate with lenders and investors, assist with docketing and reporting, and handle inbound calls from borrowers and clients while delivering reliable

Job description

Summary/Objective

Responsible for the accurate and timely processing of foreclosure proceedings, including, but not limited to: responding to client inquiries, providing counseling to clients regarding the non-judicial foreclosure process, entering information into the computer system, escalating issues found within the firm. This is a full-time in-office position.

Essential Functions

1. Provides timely and accurate responses to client inquiries and internal requests/instructions regarding loan status or other applicable request.

2. Provides recommendation to client regarding the non-judicial foreclosure process relating to proper notice, Federal Fair Debt guidelines, investor regulations, and loan chronologies for clients to respond to investor timeline issues.

3. Review files in order to ensure compliance with the Foreclosure process prior to posting.

4. Ensures all required information is properly entered into the case management system and into the appropriate databases/client systems in a timely and efficient manner.

5. Management of GSE portfolio and system updates as required by FNMA/FHLMC.

6. Reviews files and/or circumstances with the files to determine the appropriate request for assistance from the litigation area and other related areas in the firm.

7. Responsible for assisting with foreclosure sale reporting.

8. Assists in uploading all supporting documentation to the Clients as required by the Client Directives

9. Performs all other duties as requested and assists as needed with any other Client Service related duties including various project.

10. Receive and direct in-bound phone calls from borrowers, investors, and clients.