Position Summary
The Foreclosure Analyst reports to the Manager of Foreclosure. The primary role of the Analyst is to monitor residential mortgage loans in the foreclosure process to minimize potential losses and preserve the lien-holder's interests. Conducts all activities in adherence to all applicable investor timelines. Performs all duties in accordance with company guidelines and applicable federal, state and local regulations. The Analyst will manage loan portfolios through the current foreclosure process and work with attorney firms to make sure all deadlines are met. They will be able to properly coordinate all work assignments and timelines on multiple projects, by managing time constraints and prioritizing accordingly. The analyst will be responsible for developing working relationships with Foreclosure Counsel and firms.
Overview
- Position: Foreclosure Analyst
- Pay: $24.03 - $31.25/h. D.O.E.
- Location: REMOTE (EST, CST or MST)
Responsibilities
- Audits and reviews foreclosure for timeline adherence across all states.
- Processes loans in foreclosure from referral to FC sale.
- Performs business unit testing to ensure all FC files are QC’d and updated accurately.
- Reviews payment histories and reconciles loans.
- Maintains accurate records within the servicing system while the asset is in the foreclosure process.
- Coordinates with attorney firms to maintain and execute applicable documents within the foreclosure process.
- Researches borrower disputes related to foreclosure proceedings.
- Evaluates account and filing characteristics against legal precedents to identify/alleviate potential losses or timeline risks.
- Processes foreclosure referrals timely to the firm and ensures First Legal is met per investor guidelines.
- Provides accurate and timely bidding instructions to the firm.
- Reviews files to ensure dual tracking guidelines are adhered to.
- Provides payment instructions to the Cash Department for funds received directly from borrowers to ensure proper application towards appropriate balances.
- Leverages a wide range of legal and foreclosure knowledge to augment the legal support services provided by internal/external counsel.
- Resolves complex issues involving payment disputes, escrow discrepancies/changes, ARM changes, inaccurate mortgage assignments.
- Identifies and mediates any potential loan origination/documentation issues that could expose the bank or investors/insurers to financial losses.
- Audits accounts for errors or inaccuracies and corrects/updates accounts while documenting accordingly.
- Communicates critical information directly to bank customers, opposing counsel and supporting counsel clearly and accurately.
- Adheres to investor servicing requirements regarding proper coding of accounts; notification of property conditions, and monthly delinquency reporting to reduce fines by investors.
- Develops areas of expertise and company knowledge to improve customer service and meet department, bank and investor objectives.
- Efficiently manages a task-based workload and attorney follow‑up to improve the financial performance of the foreclosure portfolio and reduce credit losses.
- Monitors and processes annual and quarterly foreclosure reporting per state and federal guidelines.
- Initiates the relief process to prevent continued depreciation of assets in accordance with investor/insurer guidelines.
- Maintains records, reports and files.
- Complies with all state and federal laws, regulations and investor and insurer guidelines.
- Keeps abreast of relevant changes to investor/insurer guidelines, industry standards and client expectations, including FHA, VA, USDA, PMI and FNMA/FHLMC servicing requirements.
- Attends court hearings and mediation conferences related to foreclosure proceedings.
Qualifications
- Knowledge of all default servicing processes up to and including loss mitigation, foreclosure, conveyance and claims, plus mortgage servicing state, federal and agency guidelines.
- In-depth knowledge of MSP, with at least two years recent experience working with MSP.
- Two to three years of banking operations or foreclosure legal experience.
- Functional knowledge of federal foreclosure law and specific state and local jurisdiction foreclosure requirements.
- Functional knowledge of mortgage servicing restrictions and guidelines.
- Mastery of foreclosure terminology.
- Knowledge of RESPA, investor, insurer, CFPB, FCRA guidelines and regulations.
- Working knowledge of federal foreclosure code and laws.
- Strong analytical and decisive decision‑making skills.
- Professional interaction with customers and attorneys.
- Detail oriented with excellent time‑management and organizational skills.
- Ability to meet time‑constraint deadlines while working under pressure.
- Handles simultaneous tasks and projects in a fast‑paced environment.
- Can work independently and in a team environment.
- Business writing and math skills.
- Excellent verbal and written communication skills.
- PC skills: proficient in MS Windows, Outlook, Office Suite, Visio, SharePoint.
Core Competencies
- Problem Solving – identifies and resolves problems in a timely manner.
- Interpersonal – maintains confidentiality, keeps emotions under control.
- Oral Communication – speaks clearly, listens, participates in meetings.
- Team Work – balances team and individual responsibilities.
- Written Communication – writes clearly, edits for spelling and grammar, presents data.
- Quality Management – seeks ways to improve and promote quality.
- Business Acumen – understands business implications of decisions.
- Diversity – shows respect for cultural differences.
- Ethics – treats people with respect, upholds integrity.
- Organizational Support – follows policies, completes tasks on time.
- Strategic Thinking – develops strategies to achieve organizational goals.
- Adaptability – adapts to changes in work environment, manages competing demands.
- Attendance/Punctuality – consistently on time.
- Dependability – follows instructions, takes responsibility.
- Initiative – offers help when needed.
- Judgment – makes sound decisions.
- Planning/Organizing – prioritizes work activities.
- Professionalism – treats others with respect.
- Quantity – meets productivity standards.
- Safety and Security – observes safe procedures.
Desired Education / Experience
- Bachelor’s Degree in Finance, Accounting or Business Administration preferred (consider equivalent experience).
- Two to three years of banking operations or foreclosure legal experience.
- Overall, three or more years of mortgage servicing or other relevant financial services industry experience.
Other Duties: This job profile is not intended to be an all‑inclusive list of duties and responsibilities. Additional related duties may be assigned to meet the organization’s needs.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: The physical demands described are representative of those that must be met to perform essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. Must be able to lift up to ten pounds and perform office‑related tasks for prolonged periods.