Foreclosure Prevention & Loss Mitigation Specialist

University Bank; Tulsa (OK); On-site; USD 32,000 - 36,000; Full time

Job summary

University Bank in Tulsa, OK is seeking a Loss Mitigation Specialist to help delinquent borrowers avoid foreclosure by developing sustainable retention or liquidation solutions.

The role evaluates borrower financials, counsels on options, and ensures all loss mitigation reviews comply with investor, insurer, and regulatory requirements, while coordinating with teams to update records and respond promptly to inquiries.

Qualifications

• High school diploma (or equivalent).
• Minimum 3 years of mortgage loss mitigation experience.
• Knowledge of investor and insurer loss mitigation guidelines.
• Certification in credit counseling is a plus but not required.
• Strong understanding of foreclosure prevention options and regulatory compliance.

Responsibilities

• Review borrower financial packages for completeness and compliance.
• Process and monitor workout options per guidelines (GSE, FHA, VA, USDA).
• Ensure compliance with CFPB rules under Regulation X and Z.
• Respond promptly to departmental email queues and inquiries.
• Communicate with borrowers, insurers, and investors to develop strategies.
• Update systems with loss mitigation codes and status updates.
• Provide counseling to delinquent borrowers and participate in mitigation calls.
• Coordinate with internal departments to ensure accurate payment posting.
• Support continuous improvement and back-up coverage as needed.

Skills

Mortgage loss mitigation

Regulatory compliance

Customer communication

ICE MSP LMS

Data accuracy

Education

High school diploma or equivalent

Credit counseling certification (desirable)

Tools

ICE MSP

LMS

MS Office

Job description

University Bank in Tulsa, OK is seeking a Loss Mitigation Specialist to help delinquent borrowers avoid foreclosure by developing sustainable retention or liquidation solutions.

The role evaluates borrower financials, counsels on options, and ensures all loss mitigation reviews comply with investor, insurer, and regulatory requirements, while coordinating with teams to update records and respond promptly to inquiries.