Ford Product Specialist - Customer Experience Expert

Jack Schmitt Ford, Inc.; Illinois; On-site; USD 42,000 - 56,000; Full time

Job summary

Jack Schmitt Ford, Inc. is seeking a Ford Product Specialist to help customers understand Ford vehicles, features, and financing options. You will conduct product demonstrations, arrange test drives, and showcase key selling points while staying current with promotions and industry trends.

The role focuses on delivering exceptional customer experiences, building relationships, and contributing to sales goals through effective collaboration with the sales team.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Must be extremely dependable and punctual.

Responsibilities

• Engage with customers to understand needs and preferences regarding Ford vehicles.
• Provide detailed information about Ford models, features, and financing options.
• Conduct product demonstrations and facilitate test drives to showcase vehicle capabilities.
• Maintain up-to-date knowledge of Ford products, promotions, and industry trends.
• Collaborate with the sales team to develop strategies for improving customer engagement and sales performance.

Skills

Strong communication

Interpersonal skills

Multitasking

Dependability

Tech-savvy

Education

High school diploma

Job description

Jack Schmitt Ford, Inc. is seeking a Ford Product Specialist to help customers understand Ford vehicles, features, and financing options. You will conduct product demonstrations, arrange test drives, and showcase key selling points while staying current with promotions and industry trends.

The role focuses on delivering exceptional customer experiences, building relationships, and contributing to sales goals through effective collaboration with the sales team.