Ford Certified Technician: Diagnostic Expert with Benefits

US Lawns; Winter Haven (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401K with match

Health Insurance

Life Insurance

Paid Vacation

Paid Holidays

Paid Sick Days

Job summary

Jarrett Gordon Ford Lincoln in Winter Haven, FL, is seeking an experienced Ford Certified Technician for our Service Department. The role focuses on accurate diagnostics, Ford procedure adherence, and quality workmanship for every customer.

Candidate must have Ford dealership experience and current Ford factory certifications, with strong knowledge of Ford diagnostics, wiring diagrams, and warranty processes.

Qualifications

• Minimum 5 years of Ford dealership experience.
• Current or recent Ford factory certifications.
• Strong working knowledge of Ford diagnostic systems, tools, and procedures.
• Experience diagnosing and repairing complex electrical, drivability, engine, and chassis concerns.
• Thorough understanding of Ford warranty policies and procedures.
• Knowledge of proper warranty documentation, technician stories, causal part identification, and repair authorization requirements.
• Understanding of proper technician timekeeping and punch-time requirements.
• Ability to utilize Ford technical resources, including workshop manuals, wiring diagrams, TSBs, SSMs, and other Ford service information.
• Ability to perform repairs according to Ford published repair procedures.
• Strong diagnostic and problem-solving abilities.
• Valid driver's license and a good driving record.
• Ability to work efficiently while maintaining a high standard of quality

Responsibilities

• Accurately diagnosing customer concerns and determining the proper repair.
• Performing maintenance and repairs according to Ford specifications and procedures.
• Properly documenting diagnostic findings, test results, cause, correction, and repairs performed.
• Following all Ford warranty policies, procedures, and documentation requirements.
• Maintaining accurate clock/punch times on warranty and service contract repairs.
• Utilizing Ford diagnostic equipment and technical resources effectively.
• Completing Multi-Point Inspections and identifying legitimate maintenance and repair needs.
• Communicating effectively with Service Advisors, Shop Foreman, and Service Management.
• Performing quality-control checks to reduce comebacks and ensure repairs are completed correctly the first time.
• Maintaining an organized, clean, and professional work area.
• Staying current with required Ford training and certifications.

Skills

Ford certification

Ford diagnostic systems

Electrical diagnosis

Warranty knowledge

Timekeeping accuracy

Use Ford resources

Repair procedures

Problem solving

Driver's license

Tools

Ford diagnostic tools

Workshop manuals

Wiring diagrams

Job description

Jarrett Gordon Ford Lincoln in Winter Haven, FL, is seeking an experienced Ford Certified Technician for our Service Department. The role focuses on accurate diagnostics, Ford procedure adherence, and quality workmanship for every customer.

Candidate must have Ford dealership experience and current Ford factory certifications, with strong knowledge of Ford diagnostics, wiring diagrams, and warranty processes.