Ford-Certified Service Technician — Diagnostic Expert

Hilbish-Ford; Kannapolis (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

PTO

401(K)

Competitive Pay

Job summary

Hilbish Ford in Kannapolis, NC is seeking an experienced Ford Certified Service Technician to join our busy service team. The role emphasizes diagnosing and repairing a variety of vehicle models with attention to quality and timely communication with customers.

The ideal candidate will have strong diagnostic skills, good communication, and a team-player attitude. We offer competitive pay, health insurance, PTO, and 401(k) benefits in a supportive dealership environment.

Qualifications

• Previous experience as an auto technician preferred.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Must pass pre-employment background screenings.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Other duties assigned.

Skills

Strong diagnostic skills

Excellent written and verbal comms

Customer service skills

Team player

Willingness to learn

Tools

Electronic diagnostic equipment

Job description

Hilbish Ford in Kannapolis, NC is seeking an experienced Ford Certified Service Technician to join our busy service team. The role emphasizes diagnosing and repairing a variety of vehicle models with attention to quality and timely communication with customers.

The ideal candidate will have strong diagnostic skills, good communication, and a team-player attitude. We offer competitive pay, health insurance, PTO, and 401(k) benefits in a supportive dealership environment.