Ford Certified Service Technician

Hilbish-Ford; Kannapolis (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

PTO

401(K)

Competitive Pay

Job summary

Hilbish Ford in Kannapolis, NC is seeking an experienced Ford Certified Service Technician to join our busy service team. The role emphasizes diagnosing and repairing a variety of vehicle models with attention to quality and timely communication with customers.

The ideal candidate will have strong diagnostic skills, good communication, and a team-player attitude. We offer competitive pay, health insurance, PTO, and 401(k) benefits in a supportive dealership environment.

Qualifications

• Previous experience as an auto technician preferred.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Must pass pre-employment background screenings.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Other duties assigned.

Skills

Strong diagnostic skills

Excellent written and verbal comms

Customer service skills

Team player

Willingness to learn

Tools

Electronic diagnostic equipment

Job description

Hilbish Ford is looking for an experienced Ford Certified Service Technician to join our team. The ideal candidate needs strong diagnostic skills, and is comfortable working on a variety of models. We're a busy shop with a steady workflow, and we know our success starts with the technicians in our service department. If you're the type of technician who takes pride in fixing things right and enjoys solving tough problems, we'd like to talk with you!

Automotive Service Technician Compensation and Benefits:

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

Automotive Service Technician Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Other duties assigned

Automotive Service Technician Requirements:

• Previous experience as an auto technician preferred
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license
• Must pass pre-employment background screenings

Why Capital?

Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

HIlbish Ford, a Capital Auto Group dealership, is committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.