Footwear Store Lead: Inspire Sales & Customer Experience

Famous Footwear; Moline (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

30% Associate Discount

Dayforce Wallet early pay

Employee Assistance Program

Over 850 store transfer network

Education assistance up to $7500/year

Job summary

Famous Footwear is hiring a Sales Lead to deliver exceptional customer experiences and drive store performance. You will coach teammates, manage daily operations, and maintain stock accuracy while upholding company policies and brand standards.

Ideal candidates have prior retail leadership or management experience, strong communication skills, and a passion for shoes. This full-time role offers growth opportunities and a collaborative team environment.

Qualifications

• High School Diploma or GED required.
• Retail store management experience preferred.
• Strong customer service and communication skills.
• Ability to lead and train associates to meet goals.
• Flexible schedule including holidays, nights, and weekends.

Responsibilities

• Inspire a culture of customer connection and drive sales.
• Meet or exceed store goals through coaching and accountability.
• Oversee opening/closing procedures and ensure inventory accuracy.
• Uphold company policies and collaborate with partners.
• Champion the Famous Footwear culture and customer experience.

Skills

Leadership

Customer Service

Sales

Coaching

Store Operations

Team Player

Education

High School Diploma/GED

Tools

POS systems

Job description

Famous Footwear is hiring a Sales Lead to deliver exceptional customer experiences and drive store performance. You will coach teammates, manage daily operations, and maintain stock accuracy while upholding company policies and brand standards.

Ideal candidates have prior retail leadership or management experience, strong communication skills, and a passion for shoes. This full-time role offers growth opportunities and a collaborative team environment.