Footwear Specialist: Elevate Athlete Experience

DICK'S Sporting Goods, Inc.; Carmel (IN); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods, Inc. is hiring at our Carmel, Indiana store to create memorable athletic experiences for customers. You will engage athletes, understand their needs, and provide informed product recommendations to drive sales.

The role supports onboarding and training of team members, while acting as a subject matter expert in store processes. You will help ensure a smooth checkout and safe, welcoming environment for all customers.

Qualifications

• High School Diploma or Equivalent required.
• 1–3 years of experience preferred.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand shopping needs and provide product knowledge.
• Anticipates athlete needs and drives sales through product and services recommendations.
• Assists with onboarding and training of new and existing team members as subject matter expert.
• Serves as go-to expert in designated process categories to ensure smooth execution and high productivity.
• Maintains athlete-first mindset and ensures products are ready for purchase and customers are engaged as they want.

Skills

Customer service

Sales

Communication

Team training

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods, Inc. is hiring at our Carmel, Indiana store to create memorable athletic experiences for customers. You will engage athletes, understand their needs, and provide informed product recommendations to drive sales.

The role supports onboarding and training of team members, while acting as a subject matter expert in store processes. You will help ensure a smooth checkout and safe, welcoming environment for all customers.