Footwear Specialist: Elevate the Athlete Experience

DICK'S Sporting Goods, Inc.; Cincinnati (OH); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods is hiring in Cincinnati, OH to deliver an outstanding athlete experience by engaging customers, understanding their needs, and providing knowledgeable help across products and services.

The role involves driving sales through expert product recommendations, assisting with teammate onboarding, and upholding store standards while ensuring an inclusive, welcoming environment for athletes and teammates alike.

Qualifications

• 1–3 years of retail or customer-facing experience.
• High School Diploma or equivalent required.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

Skills

Customer engagement

Sales techniques

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring in Cincinnati, OH to deliver an outstanding athlete experience by engaging customers, understanding their needs, and providing knowledgeable help across products and services.

The role involves driving sales through expert product recommendations, assisting with teammate onboarding, and upholding store standards while ensuring an inclusive, welcoming environment for athletes and teammates alike.