Footwear Specialist: Elevate Athlete Comfort & Performance

DICK'S Sporting Goods, Inc.; Town of Hempstead (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist – Footwear to deliver an exceptional athlete experience and drive in-store sales on footwear. You will engage customers, understand needs, and provide expert guidance on fit, performance, and comfort, while supporting teammates in a fast-paced retail environment.

The role emphasizes an athlete-first approach, adherence to safety and operational procedures, and participation in loyalty and service programs to enhance the customer journey.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable product information.
• Anticipates athlete needs; drives sales through product and service recommendations.
• Supports onboarding and training of new team members as subject matter expert for store area.
• Acts as go-to expert in designated process categories for smooth execution and high productivity.
• Maintains store merchandising and presentation standards and engages athletes through programs.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist – Footwear to deliver an exceptional athlete experience and drive in-store sales on footwear. You will engage customers, understand needs, and provide expert guidance on fit, performance, and comfort, while supporting teammates in a fast-paced retail environment.

The role emphasizes an athlete-first approach, adherence to safety and operational procedures, and participation in loyalty and service programs to enhance the customer journey.