Footwear Ops Specialist - Elevate Athlete Experience

DICK'S Sporting Goods, Inc.; St. Clair (Schuylkill County); On-site; USD 25,000 - 35,000; Full time

Job summary

DICK'S Sporting Goods is hiring team members to deliver expert assistance to athletes and shoppers in our stores. You will help customers find the right gear, share product knowledge, and create a welcoming shopping experience for athletes of all abilities.

You will contribute to onboarding new teammates, uphold merchandising and presentation standards, and promote participation in loyalty programs. The role emphasizes coachability, accountability, collaboration, and customer focus, with a

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide accurate product information.
• Assists with onboarding and training of new and existing team members as subject matter expert.
• Maintains store merchandising standards and ensures products are ready for purchase.
• Promotes customer participation in loyalty programs and warranty sales where applicable.
• Upholds safety, loss prevention, and store policies in daily operations.
• Creates a welcoming environment where teammates and athletes are treated with respect.

Skills

Customer service

Sales

Teamwork

Education

High School Diploma

Tools

POS system

Job description

DICK'S Sporting Goods is hiring team members to deliver expert assistance to athletes and shoppers in our stores. You will help customers find the right gear, share product knowledge, and create a welcoming shopping experience for athletes of all abilities.

You will contribute to onboarding new teammates, uphold merchandising and presentation standards, and promote participation in loyalty programs. The role emphasizes coachability, accountability, collaboration, and customer focus, with a