Footwear Sales Specialist: Customer Experience Leader

Rack Room Shoes; Irving (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Rack Room Shoes in Irving, TX is seeking a Retail Sales Associate to deliver excellent customer service and maintain store standards. You will assist customers, process sales, and help merchandise the floor with accurate product knowledge.

The role requires strong interpersonal skills, basic math, and familiarity with store policies. You will collaborate with store management and colleagues to meet sales goals and ensure a positive shopping experience for every customer.

Qualifications

• Interpersonal skills for customer interactions
• Clear verbal and non-verbal communication
• Strong organizational abilities
• Basic math for transactions and counts
• Experience in retail sales, preferably footwear
• Knowledge of store policies and procedures
• Basic visual merchandising and store presentation skills

Responsibilities

• Create an excellent shopping experience for customers in line with service standards.
• Maintain awareness of current promotions and store campaigns.
• Keep merchandise presented and stocked, ensuring clean and organized areas.
• Develop product knowledge and fitting skills for customers.
• Assist in inventories, shipping/receiving, and floor merchandising as needed.
• Process sales at the register per policy, ensure mates are correct before checkout.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Policies and procedures

Visual merchandising

Job description

Rack Room Shoes in Irving, TX is seeking a Retail Sales Associate to deliver excellent customer service and maintain store standards. You will assist customers, process sales, and help merchandise the floor with accurate product knowledge.

The role requires strong interpersonal skills, basic math, and familiarity with store policies. You will collaborate with store management and colleagues to meet sales goals and ensure a positive shopping experience for every customer.