Footwear Sales Specialist - Customer Experience

Rack Room Shoes; Lake Charles (LA); On-site; USD 12,000 - 14,000; Full time

Job summary

Rack Room Shoes in Lake Charles, LA is seeking a customer-focused associate to support sales and store operations. You will help customers, process transactions, and uphold our service standards while promoting rewards programs.

The role emphasizes teamwork, product knowledge, and accurate cash handling in a busy retail environment. Prior footwear or retail experience is preferred, with a flexible schedule to meet store needs.

Qualifications

• Interpersonal skills to deal effectively with customers and coworkers.
• Basic communication, both verbal and non-verbal.
• Strong organization and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Familiarity with store policies and procedures.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Promote promotions and rewards programs.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and merchandising skills.
• Assist in inventory and receiving tasks as needed.
• Ensure cashier transactions follow policy and are accurate.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Job description

Rack Room Shoes in Lake Charles, LA is seeking a customer-focused associate to support sales and store operations. You will help customers, process transactions, and uphold our service standards while promoting rewards programs.

The role emphasizes teamwork, product knowledge, and accurate cash handling in a busy retail environment. Prior footwear or retail experience is preferred, with a flexible schedule to meet store needs.