Footwear Sales Pro — Customer Service & POS Expert

Rack Room Shoes; Smithfield (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes is seeking a customer-focused Retail Associate in Smithfield, NC. You will adhere to service standards, drive sales, and model accuracy in cash handling and transactions while maintaining store cleanliness and presentation.

Responsibilities include assisting customers, promoting rewards programs, staying current on promotions, and developing product knowledge to help customers find the right footwear. This role offers team collaboration and growth opportunities.

Qualifications

• Interpersonal skills are needed to effectively interact with customers and coworkers.
• Basic communication (verbal and non-verbal), organization and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience through service standards.
• Maintain awareness of current promotions and stock presentation.
• Keep merchandise organized and store areas clean and welcoming.
• Develop product knowledge and fitting skills.
• Assist in inventories, shipping/receiving, and floor merchandising as needed.
• Process sales and POS transactions in accordance with store policy.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales

Footwear knowledge

Visual merchandising

Job description

Rack Room Shoes is seeking a customer-focused Retail Associate in Smithfield, NC. You will adhere to service standards, drive sales, and model accuracy in cash handling and transactions while maintaining store cleanliness and presentation.

Responsibilities include assisting customers, promoting rewards programs, staying current on promotions, and developing product knowledge to help customers find the right footwear. This role offers team collaboration and growth opportunities.