Footwear Sales Operations Specialist – Onsite NYC

American Exchange Group; New York (NY); Sur place; USD 67 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health & Wellness Benefits

401(k) Retirement Savings Plan with公司匹

Paid Time Off and holidays

Half Day Fridays

Health Savings Account

Flexible Spending Account

Tax-free commuter benefits

Exclusive employee merchandise

Résumé du poste

American Exchange Group is seeking an organized Assistant, Sales Operations for our Footwear line at the NYC headquarters. You will support sales order entry, accuracy checks, and cross-functional coordination with Warehouse, Inventory, and Logistics teams.

Ideal candidates have 1–3 years in sales operations, strong Excel skills, and experience with ERP systems (Infor M3 preferred). You will help maintain reports, analyze data, and improve order workflows in a fast-paced environment.

Qualifications

• 1-3 years of experience in sales operations, sales support, order management, or a related role.
• Strong Microsoft Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and basic reporting.
• Experience in ERP System (Infor M3 preferred but not required).
• Footwear, apparel, accessories, or consumer products experience strongly preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and follow-up skills.
• Strong written and verbal communication skills.

Responsabilités

• Assist with the sales order entry process, ensuring orders are entered accurately and in a timely manner.
• Review customer orders for accuracy, including quantities, pricing, ship dates, and other order requirements.
• Track orders throughout the fulfillment process and follow up on outstanding issues.
• Partner with the Warehouse and Logistics teams to ensure orders move through picking, packing, and shipping efficiently.
• Monitor ship windows and communicate potential delays or issues to the appropriate internal teams.
• Assist with inventory tracking and reporting, including identifying inventory availability and potential shortages.
• Maintain and update sales and inventory reports for internal teams.
• Pull and organize sales reports and assist with analyzing sales data and trends.
• Use Excel to maintain spreadsheets, update reporting, and organize sales and inventory information.
• Assist the Sales team with customer inquiries, order updates, inventory questions, and other sales operation’s needs.
• Help ensure information is accurate and up to date across internal systems.
• Work cross-functionally with Sales, Warehouse, Inventory, Logistics, and other internal teams to resolve order and fulfillment issues.
• Assist with identifying opportunities to improve processes and making the sales order workflow more efficient.
• Support the Sales Operations team with additional administrative and operational projects as needed.

Connaissances

Footwear experience

Attention to detail

Organizational skills

Written and verbal communication

Outils

Excel

Infor M3

Description du poste

American Exchange Group is seeking an organized Assistant, Sales Operations for our Footwear line at the NYC headquarters. You will support sales order entry, accuracy checks, and cross-functional coordination with Warehouse, Inventory, and Logistics teams.

Ideal candidates have 1–3 years in sales operations, strong Excel skills, and experience with ERP systems (Infor M3 preferred). You will help maintain reports, analyze data, and improve order workflows in a fast-paced environment.