Footwear Sales Lead & Customer Experience Coach

Famous Footwear; Augusta (ME); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Shoe discounts 30%

Relaxed dress code & small team

Dayforce Wallet for early access toPay

Store transfer across 850 locations

Career development up to $7500/year

Employee assistance programs

Total Rewards details on caleres.com

Job summary

Famous Footwear in Augusta, ME is hiring a Sales Lead to inspire teammates and deliver outstanding customer experiences. You will drive sales, manage daily store operations, and maintain a welcoming, organized environment where the latest styles are easy to find and fits are perfect.

We're seeking a team player with a passion for shoes, strong coaching skills, and the ability to mentor associates while upholding company policies. Join us to help customers feel the Famous Feeling every day.

Qualifications

• High school diploma or GED required.
• Retail management experience preferred.
• Ability to coach and mentor associates.
• Strong customer service mindset and communication skills.

Responsibilities

• Inspire a Famous Feeling by coaching selling behaviors and customer connection.
• Drive store sales with accountability for goals and performance.
• Oversee opening/closing, pricing, inventory and store cleanliness.
• Enforce company policies and collaborate with partners to complete tasks.
• Champion culture and deliver top-notch customer experiences.

Skills

Retail leadership

Customer service

Team mentoring

Store operations

Education

High School Diploma/GED

Tools

POS system

Inventory software

Job description

Famous Footwear in Augusta, ME is hiring a Sales Lead to inspire teammates and deliver outstanding customer experiences. You will drive sales, manage daily store operations, and maintain a welcoming, organized environment where the latest styles are easy to find and fits are perfect.

We're seeking a team player with a passion for shoes, strong coaching skills, and the ability to mentor associates while upholding company policies. Join us to help customers feel the Famous Feeling every day.