Footwear Retail Specialist

Rack Room Shoes; Southern Shores (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes in the United States seeks a retail sales associate to provide friendly, helpful service and support store goals. You will help customers, maintain merchandise presentation, and process transactions at the POS while upholding company policies.

The role emphasizes teamwork, product knowledge, loss prevention awareness, and participation in stock, receipts, and promotions to ensure a clean, inviting shopping environment.

Qualifications

• Interpersonal skills to deal effectively with customers and staff.
• Basic verbal and non-verbal communication.
• Good organization and math skills for transactions.
• Experience in retail sales, preferably footwear or specialty retail.
• Knowledge of company policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience for customers through service standards and a positive attitude.
• Maintain awareness of current promotions and merchandise presentation.
• Ensure stock is well arranged and merchandised, and keep areas clean and organized.
• Develop product knowledge and fitting skills for better service.
• Be aware of loss prevention concerns involving customers and staff.
• Assist in inventories, shipping/receiving, and merchandise placement as needed.
• Process sales at the POS, ensuring accurate mates for shoes and adherence to policy.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Policies & procedures knowledge

Visual merchandising

Job description

Rack Room Shoes in the United States seeks a retail sales associate to provide friendly, helpful service and support store goals. You will help customers, maintain merchandise presentation, and process transactions at the POS while upholding company policies.

The role emphasizes teamwork, product knowledge, loss prevention awareness, and participation in stock, receipts, and promotions to ensure a clean, inviting shopping environment.