Footwear Specialist – Elevate Athletes’ Performance

DICK'S Sporting Goods, Inc.; Hagerstown (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK’S Sporting Goods, Inc. is seeking a Specialist – Footwear to deliver an exceptional athlete experience in a fast-paced retail setting.

You will drive sales, assist teammates, and create a personalized, athlete-first shopping environment focused on fit, performance, and comfort. As the footwear expert, you will help customers select the right products, maintain merchandising standards, and contribute to a welcoming store atmosphere.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years in retail or customer-facing roles preferred.
• Demonstrated ability to engage customers and drive sales.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs.
• Anticipates the needs of the athlete; actively drives sales through product and services recommendations.
• Assists with onboarding and training of new and existing team members (subject matter expert of their area).
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution with an athlete-first mindset.
• Upholds merchandising and presentation standards by following floor plans and signage.
• Promotes and drives customer participation in company programs (loyalty, warranties, credit card enrollment).
• Creates a store environment where teammates and athletes are welcomed and treated with respect.

Skills

Customer engagement

Sales orientation

Teamwork

Communication

Education

High School Diploma or Equivalent

1-3 years of experience

Previous retail or customer-facing experience preferred

Job description

DICK’S Sporting Goods, Inc. is seeking a Specialist – Footwear to deliver an exceptional athlete experience in a fast-paced retail setting.

You will drive sales, assist teammates, and create a personalized, athlete-first shopping environment focused on fit, performance, and comfort. As the footwear expert, you will help customers select the right products, maintain merchandising standards, and contribute to a welcoming store atmosphere.