Footwear Operations Specialist — Elevate Athlete Experience

DICK'S Sporting Goods, Inc.; Birmingham (AL); On-site; USD 28,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Footwear Operations to help keep the footwear department stocked, organized, and athlete-ready. You will ensure product availability, assist customers with expert knowledge, and support store operations to drive sales and a world-class experience.

In this role you will collaborate with team members to maintain floor sets, learn best practices for selling, and deliver smooth operational execution while prioritizing customers and athletes in every

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate product information.
• Assists with onboarding and training of new and existing team members, serving as subject matter expert in their store area.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and engaged when and where they want.
• Upholds merchandising and presentation standards by following floor set plans, signage, price changes, inventory presentation, and replenishment standards.
• Promotes customer participation in company programs such as loyalty, warranty sales, and private label enrollment.
• Creates an environment where teammates and athletes are welcome and treated with respect; adheres to safety, loss prevention and SOPs.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Footwear Operations to help keep the footwear department stocked, organized, and athlete-ready. You will ensure product availability, assist customers with expert knowledge, and support store operations to drive sales and a world-class experience.

In this role you will collaborate with team members to maintain floor sets, learn best practices for selling, and deliver smooth operational execution while prioritizing customers and athletes in every