Footwear Concierge: Elevate Athlete Experience

DICK'S Sporting Goods, Inc.; Richfield (MN); On-site; USD 21,000 - 32,000; Part time

Job summary

DICK’S Sporting Goods is seeking team members to deliver an outstanding athlete experience by proactively engaging athletes, understanding their shopping needs, and offering clear product information. The role emphasizes selling through knowledge of products and services while upholding store standards and a welcoming environment.

Responsibilities include onboarding teammates, acting as a process expert, and promoting loyalty programs, with a focus on safety and policy adherence in a dynamic

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Engage athletes to understand needs and provide product information for a world-class experience.
• Drive sales through product recommendations and athlete-focused service.
• Assist with onboarding and training of team members as area expert.
• Serve as the go-to expert in designated process categories for smooth execution.
• Maintain athlete-first mindset and ensure products are ready for purchase.
• Uphold merchandising standards including signage, pricing, and displays.
• Promote participation in loyalty, warranties, and private label programs.
• Create a welcoming environment where teammates and athletes are treated with respect.

Skills

Customer service

Sales skills

Interpersonal communication

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking team members to deliver an outstanding athlete experience by proactively engaging athletes, understanding their shopping needs, and offering clear product information. The role emphasizes selling through knowledge of products and services while upholding store standards and a welcoming environment.

Responsibilities include onboarding teammates, acting as a process expert, and promoting loyalty programs, with a focus on safety and policy adherence in a dynamic