Footwear & Apparel Team Leader

DICK'S Sporting Goods; Mansfield (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain - Footwear & Apparel to lead a dynamic retail team in delivering exceptional customer service and athlete experiences. You will coach teammates, drive sales, and ensure customers find the right products for performance and style in a fast-paced store environment.

The role requires leadership, coaching ability, and a focus on merchandising standards. Targeted pay ranges apply, with benefits as part of a competitive rewards package and a 38-hour week

Qualifications

• Retail experience and in-store customer service skills.
• Leadership experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Deliver outstanding athlete experiences by assisting customers with product information and recommendations.
• Collaborate with store leadership to implement plans and achieve merchandising and financial goals.
• Create effective schedules and manage workload to meet traffic and payroll targets.
• Build and lead a strong team through hiring, onboarding, coaching, and performance reviews.
• Enforce safety, loss prevention, and standard operating procedures; hold teammates accountable.

Skills

Retail experience

Customer-facing

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain - Footwear & Apparel to lead a dynamic retail team in delivering exceptional customer service and athlete experiences. You will coach teammates, drive sales, and ensure customers find the right products for performance and style in a fast-paced store environment.

The role requires leadership, coaching ability, and a focus on merchandising standards. Targeted pay ranges apply, with benefits as part of a competitive rewards package and a 38-hour week