Footwear & Apparel Team Captain - Lead & Elevate Service

DICK'S Sporting Goods; Salisbury (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain - Footwear & Apparel to lead a retail team and deliver exceptional athlete-centered service in a fast-paced store environment. You will coach teammates, drive sales, and ensure athletes find the right products for performance and style.

Responsibilities include developing team plans, managing schedules, and upholding company standards while maintaining a welcoming store atmosphere for teammates and customers alike.

Qualifications

• Must have 1-3 years of experience in retail or customer-facing roles.
• Leadership experience is preferred.
• High School Diploma or Equivalent required.

Responsibilities

• Lead a dynamic retail team focused on delivering exceptional service across footwear and apparel.
• Coach teammates, drive sales, and help athletes find the right products for performance and style.
• Develop and execute 30-60-90 day plans to support business priorities and store goals.
• Ensure compliance with company policies, safety, and loss prevention procedures.

Skills

Customer service

Team leadership

Retail experience

Communication

Job description

DICK'S Sporting Goods is seeking a Team Captain - Footwear & Apparel to lead a retail team and deliver exceptional athlete-centered service in a fast-paced store environment. You will coach teammates, drive sales, and ensure athletes find the right products for performance and style.

Responsibilities include developing team plans, managing schedules, and upholding company standards while maintaining a welcoming store atmosphere for teammates and customers alike.