Footwear & Apparel Team Lead Elevating Athlete Experience

DICK'S Sporting Goods; Pittsfield (MA); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Competitive pay

Equity potential

Job summary

DICK’S Sporting Goods is seeking a Team Captain – Footwear & Apparel to lead a dynamic retail team and deliver exceptional athlete experiences. You will coach teammates, drive sales, and help athletes find the right products for performance and style in a fast-paced store environment.

Lead a team focused on product knowledge and service, manage staffing and training, and ensure compliance with policies while meeting store goals.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
• Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies.
• Build and lead a strong, effective team that successfully delivers positive athlete experiences.
• Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures.

Skills

Customer service

Retail experience

Leadership

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain – Footwear & Apparel to lead a dynamic retail team and deliver exceptional athlete experiences. You will coach teammates, drive sales, and help athletes find the right products for performance and style in a fast-paced store environment.

Lead a team focused on product knowledge and service, manage staffing and training, and ensure compliance with policies while meeting store goals.