Football Fan Experience Teammate (Retail)

Rally House; Ann Arbor (MI); On-site; USD 25,000 - 29,000; Part time

Job summary

Rally House in Ann Arbor, MI is seeking a Teammate to deliver a welcoming and engaging guest experience while assisting with daily tasks across sales, merchandising and operations.

You will work as part of an energetic team, follow store playbooks, uphold brand standards, and help create a fun, sports-minded atmosphere for fans. Must be at least 16, prior customer-facing experience preferred.

This role offers part-time hours with competitive pay and opportunities to grow with a brand fans love.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Deliver a welcoming, energetic customer experience using the Rally House Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and escalate when needed

Skills

Social

Customer centric

Action oriented

Job description

Rally House in Ann Arbor, MI is seeking a Teammate to deliver a welcoming and engaging guest experience while assisting with daily tasks across sales, merchandising and operations.

You will work as part of an energetic team, follow store playbooks, uphold brand standards, and help create a fun, sports-minded atmosphere for fans. Must be at least 16, prior customer-facing experience preferred.

This role offers part-time hours with competitive pay and opportunities to grow with a brand fans love.