Foodservice Customer Care & Order Specialist

Gordon Food Service; Fort Lauderdale (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Pre-Tax savings

Profit sharing

Career growth

Job summary

Halperns' Steak & Seafood is seeking a Customer Service Representative in Fort Lauderdale to provide friendly service, process orders, and support delivery coordination. You will assist the Outside Sales team with inquiries, maintain product knowledge, and ensure accurate communications with customers via phone, email, and web.

The role emphasizes strong written and verbal communication, multitasking, and a proactive approach to solving issues while upholding company service standards in a

Qualifications

• Excellent written, verbal, organizational and communication skills.
• Ability to multi-task, prioritize and work independently or in a team.
• Self-starter with attention to detail in a fast-paced environment.
• Strategic, inquisitive, innovative mindset to build relationships and apply business practices.
• Strong customer service and time management skills.

Responsibilities

• Serve as liaison between Outside Sales and customer.
• Develop and maintain customer relationships.
• Manage customer orders and complete timely callbacks/e-mails to discuss edits and confirm orders.
• Maintain knowledge of product and system status to assist sales reps and customers.
• Arrange exception deliveries in collaboration with Transportation.

Skills

Customer service

Multi-tasking

Communication skills

Organizational skills

Job description

Halperns' Steak & Seafood is seeking a Customer Service Representative in Fort Lauderdale to provide friendly service, process orders, and support delivery coordination. You will assist the Outside Sales team with inquiries, maintain product knowledge, and ensure accurate communications with customers via phone, email, and web.

The role emphasizes strong written and verbal communication, multitasking, and a proactive approach to solving issues while upholding company service standards in a