Food Service Worker Supervisor

Veterans Affairs, Veterans Health Administration; Garland (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

A forward-thinking organization is seeking a dedicated shift supervisor to oversee food service operations. This role involves supervising food production and service areas, ensuring compliance with safety standards, and fostering positive relationships with staff and customers. The ideal candidate will have strong supervisory skills and a commitment to maintaining high-quality service. Join a team that values excellence and teamwork, where your contributions will directly impact the well-being of those served. If you are passionate about food service and leadership, this is an exciting opportunity for you.

Qualifications

• Experience in supervising food service operations and staff.
• Knowledge of food safety regulations and sanitation practices.

Responsibilities

• Supervises food production and service, ensuring quality and safety.
• Conducts menu conferences and monitors food temperatures.
• Promotes customer service and effective communication within the team.

Skills

Supervision

Food Safety Standards

Customer Service

Inventory Management

Menu Planning

Job description

Summary

The incumbent serves as the primary shift supervisor and is directly responsible for supervising all food service activities, coordinating the activities of Food Service Workers across different elements of the Food Service Section.

Qualifications

To qualify, applicants must meet all requirements by the closing date. Experience is demonstrated through training or work of sufficient scope and quality, supported by detailed descriptions in your resume. Evidence of knowledge, skills, and ability to perform the duties must be provided. Applicants will be rated according to the OPM Federal Wage System Qualification Standards. The screening process evaluates minimum qualifications first, followed by further rating against specific job elements such as dexterity, safety, and technical practices. Experience includes paid, unpaid, volunteer work, and service through programs like Peace Corps or AmeriCorps. Please clearly specify duties, responsibilities, and hours worked.

Responsibilities

• Supervises all food production and service areas, including food preparation, nourishment, tray delivery, and patient ward rounds, addressing any problems promptly.
• Receives and inspects deliveries; requisitions supplies; ensures sanitation standards are maintained.
• Conducts menu conferences, completes schedules, monitors temperatures, and oversees tray assembly.
• Monitors and ensures proper procedures in the Diet Communication Center; prepares performance ratings for supervised employees.
• Supervises work performance, discusses issues, and manages attendance and tardiness; adjusts assignments as needed.
• Works under supervision, accountable for work quality and quantity, following policies, manuals, and regulations.
• Promotes customer service, fosters positive relationships, and ensures effective communication within the Medical Center.
• Ensures readiness of food supply items, instructs staff on work operations, and manages emergency priorities.
• Defines quality standards, reviews work, and adjusts plans to control costs and improve efficiency.
• Participates in in-service training, providing instruction on equipment maintenance, sanitation, and diet modifications.
• Maintains inventory, conducts quality assurance, and sanitation reviews.

Work Schedule and Physical Requirements

Rotating shifts: 5am-1:30pm, 10:30am-7pm, 5am-3:30pm, 8:30am-7pm. The role involves heavy work, including lifting objects up to 40 pounds, working in hot, noisy environments, and handling equipment with safety precautions.