Food Service Worker II

The University of Michigan; Ann Arbor (MI); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

2:1 retirement match

Job summary

University of Michigan in Ann Arbor is seeking a Food Service Worker II for Michigan Medicine. The role requires adherence to safety, infection prevention, and ServSafe standards, with routine interaction with nursing staff and hospital operations.

Responsibilities include assembling meal trays, operating food service equipment, and ensuring timely, accurate delivery while maintaining high hygiene and customer service. This is a full-time on-site position with union affiliation.

Qualifications

• Must have a high school diploma or GED and willingness to learn new processes and technologies.
• Read, comprehend, and follow written instructions.
• Communicate effectively in English and work with a team.

Responsibilities

• Assemble and deliver meal trays following procedures and safety guidelines.
• Operate department devices and apps for tray tracking and delivery.
• Follow infection prevention protocols and service standards.
• Communicate professionally with Nursing and unit personnel and the Manager on Duty.
• Adhere to ServSafe food safety procedures and equipment use.
• Maintain sanitation standards and proper chemical handling.

Skills

English proficiency

Customer service

Teamwork

Adaptability

Problem-solving

Safety awareness

Basic IT equipment

Education

High school diploma or GED

Job description

Aresume is required for consideration for this position. Applications submitted without a resume will not be considered.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components: patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Assemble and deliver meal trays following procedures for: suicide precautions, insulin orders, calorie counts, isolation precautions, special diets, allergy cross-contamination, and recognize the medical implication for procedure non-compliance. Requires continuous standing through the shift, repetitive hand motions, and grasping of items on trays.
• Deliver meal trays following procedures for: The Joint Commission requirement for utilizing two patient identifiers, proper hand hygiene procedures that include standard precautions and following Infection Prevention procedures for wearing protective equipment, as well as service excellence and recovery standards. Operate department-provided iPads and cell phones to facilitate safe delivery and meal tray tracking. Requires continuous walking and pushing heavy carts.
• Perform tray retrieval using Infection Prevention protocol and universal precautions to reduce the spread of bloodborne pathogens, wearing personal protective equipment, and following proper ergonomic standards.
• Professionally communicate with Nursing and unit personnel, co-workers and the Manager on Duty.
• Follow standard recipes for portion control, follow ServSafe food safety procedures, and operate food service equipment safely.
• Follow serviceware and equipment sanitation standards in accordance with health code regulations, including proper use of chemicals.
• Utilize the CBORD application Food Management System for food production, Nutrition Services Suite for tray assembly, TrayMonitor module for tray delivery, and Tray Pick-up for tray retrieval.
• Work in an efficient and organized manner to successfully complete job duties within allotted time.
• Understand and practice safe food handling procedures.
• These positions require frequent bending, twisting, squatting and reaching.

Required Qualifications*

• Must have a high school diploma or GED, and a willingness to learn new processes and technologies
• Read, comprehend, and follow written instructions
• Critically think and problem-solve independently
• Communicate effectively and speak, write, and comprehend English
• Work independently with minimal guidance as well as to work well with others as part of a team
• Perform physical job duties safely, including pulling, standing, bending, kneeling, and lifting up to 35 pounds, walking up to 5 miles per day.
• Perform excellent customer service with a friendly demeanor
• Be flexible with work schedules, job tasks, and job changes
• Maintain appropriate personal hygiene and professional appearance
• Maintain an excellent attendance record
• Operate basic IT equipment (ex., iPad, computer)

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental, and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time and for any reason throughout the course of employment. Learn more about the work modes .

Work Schedule

Standard hours: 40
Work days: Sunday-Thursday
Shift start/end times: 5:30 am-2:00pm

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the AFSCME union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Reporting Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of five calendar days. The review and selection process maybegin as early as the sixth day after posting.Thisopening may be removed from posting boards and filled at any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Working Title

Job Title

FOOD SVC WORKER II

Work Location

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

$42,348.80 - $45,905.60

Hospitality
Service/Maintenance (AFSCME Union)