Food Service Worker I-Barista

Northern Michigan University; Marquette (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Worker I-Barista to join their dynamic Dining Services team. In this role, you will provide exceptional customer service while preparing and selling a variety of beverages and food items at a popular coffee shop. Your ability to engage with customers and maintain high store standards will be key to your success. The position offers a flexible work schedule with variable shifts, including afternoons and weekends. If you have a passion for coffee and customer service, this is an exciting opportunity to grow your skills in a supportive environment.

Qualifications

• One year experience in a Barista concept retail store or retail restaurant.
• Ability to obtain Food Service Sanitation Certification within six months.

Responsibilities

• Provide excellent customer service at Starbucks and catering events.
• Prepare and sell beverages and food while maintaining store standards.

Skills

Customer Service

Time Management

Active Listening

Politeness and Courtesy

Problem Sensitivity

Manual Dexterity

Education

High School Graduation or Equivalent

Tools

Computerized Cash Registers

Job description

Apply now Job no: 494626
Work type: Staff
Location: Marquette, MI 49855
Categories: Food Service, Other

Position Title: Food Service Worker I-Barista

Department: Dining Services-Starbucks

Term of Assignment: Continuing

FLSA Status: Non-Exempt = overtime eligible

Work Schedule: Variable shifts/days/locations including afternoon and weekend shifts. The typical shift start time is between the hours of 6:30 am and 12 pm.

Travel: No travel

Brief Statement of Duties: Under routine supervision, provide skills and perform a variety of duties necessary to engage in the service to customers at Starbucks, banquets and catering, and retail operations. Prepare and sell various beverages, food and retail items while providing excellent customer service and maintaining store standards. Perform similar retail and catering service duties throughout the year, and in the summer, as determined by operational needs of the Dining Services Department.

Minimum Qualifications

Required Education: High School Graduation or Equivalent

Required Specialized Training/Certifications: Valid drivers license (required for 12 month positions).
Food Service Sanitation Certification (ServSafe or MI) or ability to obtain within six months from start of employment.

Required Minimum Work Experience: One year experience in a Barista concept retail store and/or retail restaurant which includes experience utilizing computerized cash registers and handling cash.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

1. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
2. Strong time management skills as demonstrated by experience.
3. Politeness and courtesy in dealing with the public.
4. Active Listening - Giving full attention to others and understanding their points.
5. Instructing - Teaching others how to do something.
6. Speaking - Conveying information effectively.
7. Service Orientation - Actively looking for ways to help people.
8. Social Perceptiveness - Understanding others' reactions.
9. Ability to sign a confidentiality agreement.
10. Ability to assess customer orders and expedite service.
11. Oral Comprehension - Understanding spoken information.
12. Manual Dexterity - Ability to manipulate objects quickly.
13. Problem Sensitivity - Recognizing potential issues.
14. Physical capability to perform all duties with or without reasonable accommodations.

Additional Desirable Qualifications: Leadership ability demonstrated by experience.
Willingness to improve skill level.

Special Instructions to Applicants: Submit application, cover letter, resume and references.

Contact Information: Brenda Bickler, Employment Specialist, 906-227-2114

Equal Employment Opportunity: NMU is an equal opportunity employer.

Advertised: Apr 09 2025 Eastern Daylight Time
Applications close: Apr 29 2025 Eastern Daylight Time

The following person has been designated to handle inquiries regarding non-discrimination policies and Title IX:
Title IX Coordinator
105 Cohodas Hall
Email: [e-mail]
Phone: [phone]