Food Service Worker Casual Second shift

Northwestern Medicine; Winfield (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Northwestern Medicine is seeking a Food Services Worker to prepare food items, handle orders, and maintain cleanliness in the kitchen. The role requires excellent customer service skills and the ability to work under pressure. Join a dedicated team committed to quality service and patient satisfaction.

Benefits

Wide range of benefits

Qualifications

• Must be able to work in a stressful environment.
• Physical demands include lifting/carrying up to 12 pounds.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Takes Room Service orders and assists patients.
• Ensures food meets safety and sanitary regulations.

Skills

Customer Service

Critical Thinking

Tools

Microsoft Excel

Job description

Job Description

The Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Qualifications

Required:

• Excellent customer service and critical thinking skills
• Must be able to work in a stressful environment and take appropriate action.
• Physical Demands Requirement:
• Physical demands include lift/carry up to 12 pounds and push/pull force up to 50 pounds

Preferred:

• One-year customer service experience
• Familiar with diet restrictions

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If offered a job, a background check including review of criminal convictions will be performed. A conviction does not disqualify you from employment; this is considered on a case-by-case basis following all applicable guidelines.

Benefits

We offer a wide range of benefits to support your physical, emotional, and financial well-being. Please visit our Benefits section to learn more.