Food Service Team Lead: Elevate Customer Experience

The Exchange; Augusta (GA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Comprehensive medical, dental, life, &

Disability insurance

Paid time off

Shift differential/holiday pay

Pension and 401K plan

Job summary

The Exchange is hiring a Food Service Foreman to lead a team focused on delivering extraordinary customer experiences and achieving department goals. You will plan daily workloads, create schedules aligned with business needs, and drive accountable teamwork and performance.

You will lead from the front in a fast-paced environment, ensuring quality service and engagement while guiding staff to meet service and sales objectives.

Qualifications

• Six months of restaurant or related food service operations experience.
• NBCC training or the Exchange Restaurant Operations Management Academy (ROMA).
• Must possess a welcoming and helpful attitude toward customers and other team members.
• Excellent communication skills.
• Basic computer skills.

Responsibilities

• Supervise preparation and sale of food items during shifts and verify quality of items.
• Greet customers and listen to needs, offer suggestions and thank them for business.
• Prepare, maintain, and process operational reports.

Skills

Team leadership

Customer service

Communication

Adaptability

Tools

ServSafe certification

Job description

The Exchange is hiring a Food Service Foreman to lead a team focused on delivering extraordinary customer experiences and achieving department goals. You will plan daily workloads, create schedules aligned with business needs, and drive accountable teamwork and performance.

You will lead from the front in a fast-paced environment, ensuring quality service and engagement while guiding staff to meet service and sales objectives.