Food Service Team Lead

State of Wisconsin; Oshkosh (WI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Vacation time

Holiday pay

Health plan

Pension plan

Flexible spending accounts

Well Wisconsin Wellness Program

Employee assistance program

Public Service Loan Forgiveness

Job summary

Winnebago Mental Health Institute (WMHI) in Oshkosh, Wisconsin, seeks a Food Service Team Lead to supervise cafeteria operations and staff for about 200 patients and employees. Shifts include 6:00 am–2:30 pm or 10:00 am–6:30 pm on an 8-hour, 14-day rotation with every other weekend off.

Responsibilities include coordinating a team, training FSAs, ensuring food safety, and complying with all WMHI and Nutrition Services policies. Benefits and state employment perks accompany this role.

Qualifications

• Experience in mass food production in institutional settings.
• Customer service experience in a food service setting.
• Experience in a lead role leading others.

Responsibilities

• Lead multiple Food Service Assistants across WMHI cafeterias.
• Assign, prioritize, and monitor work of WMHI FSAs.
• Assist Food Service Managers with routine operations duties.
• Ensure policies, procedures, and safety standards are followed.
• Serve meals for ~200 people, including 85–100 modified diets.
• Assemble patient trays and nourishments.
• Monitor compliance with food safety and sanitation standards.
• Uphold cafeteria security and access controls.
• Adhere to Nutrition Services policies and WMHI directions.

Skills

Mass food production

Customer service

Lead role experience

Job description

Introduction

Winnebago Mental Health Institute (WMHI) is looking to fill a Food Service Team Lead position. This position will work 8-hour shifts on a 14-day rotation with two designated weekdays and every other weekend off. Scheduled shifts include 6:00 am - 2:30 pm and 10:00 am - 6:30 pm. This position may be required to work extended or additional shifts, depending on the needs of the facility. WMHI is a part of the Department of Health Services (DHS), Division of Care and Treatment Services (DCTS) and is a psychiatric hospital providing quality mental health services to children, adolescents, and adults.

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Premium pension plan with at least a 7.25% employer match in 2027. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

This posting may be used to fill future openings.

Position Summary

• Independently leading multiple Food Service Assistants (FSAs).
• Assigning, prioritizing, and monitoring the work of WMHI Cafeteria FSAs in the three WMHI cafeterias.
• Assisting Food Service Managers with routine operations-related administrative duties.
• Ensuring that all policies, procedures, and protocols are followed in WMHI cafeterias.
• Serving quantity foods, cafeteria style, for approximately 200 people including 85-100 modified diets.
• Assembling all trays and nourishments for patients.
• Monitoring compliance with food safety and sanitation standards.
• Upholding the security in the cafeteria areas.
• Following the policies and procedures set by WMHI and the Nutrition Services Department Administration.

Salary Information

The starting pay is $23.07 per hour (approximately $47,900 per year), plus excellent benefits. A 12-month probationary period is required. This position is eligible for a night differential of $0.80 for hours worked between 6:00 pm - 6:00 am, and a weekend differential of $0.80 for hours worked between midnight Friday to midnight Sunday. Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as a Food Service Assistant 4 and is in pay schedule and range 03/11.

Job Details

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

All appointees will be required to complete a pre- employment health assessment including a TB screen prior to their start date which will be administered by WMHI or medical personnel approved by the facility.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience working with mass food production in an institutional, educational, or professional setting (e.g., hospital, school, university, military, corporate, long- term care facility, restaurants, etc.).
• Customer service experience in a food service setting (e.g., answering questions, resolving customer complaints/conflict, etc.).
• Experience in a lead role (e.g., providing direction/training to others, mentoring teammates, providing feedback, etc.).

Well-qualified applicants will also have at least one of the following:

• Experience working with a hospital Electronic Health Record (EHR) system (e.g., Cerner, Epic, etc.).
• Training or experience reading and processing diet orders.
• Experience working with specialized diets.

DHS Equal Opportunity

DHS is an Equal Opportunity and affirmative action employer.

Veterans

Veterans are encouraged to apply.

Deadline to Apply

The deadline to apply is 11/13/26 at 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am-4:30 pm. Late or incomplete applications will not be accepted.