Office Operations Associate

State of Wisconsin; Mauston (WI); On-site; USD 44,000 - 48,000; Full time

Job summary

Sand Ridge Secure Treatment Center in Mauston, WI is seeking an Office Operations Associate to coordinate office support across departments. The role emphasizes handling patient records, data entry, scheduling meetings, preparing agendas, and assisting staff and patients.

Qualifications focus on proficiency with Microsoft Office (Word, Outlook, Excel), data entry, calendar management, and clear documentation. A Monday–Friday, 8:00 am–4:30 pm schedule with full state benefits is offered.

Qualifications

• Experience using Microsoft Office programs including Word and Outlook to perform duties such as creating documents, answering emails, maintaining calendars, etc.
• Experience creating and maintaining spreadsheets using Excel. Note: Applicants who are invited to participate in interviews will be required to take an Excel assessment.
• Experience providing administrative support in an office environment (e.g., answering questions, scheduling meetings, preparing agendas and taking notes for meetings, ordering and maintaining inventory, performing data entry, making copies, etc.).
• Experience organizing, updating, filing and maintaining files in paper or electronic formats.
• Experience handling confidential or sensitive information such as personal identifiable information (PII) or health record information.
• Experience providing administrative support to multiple departments.
• Experience typing memoranda, correspondence, or tracking meeting minutes.

Responsibilities

• Providing administrative support services to Housing Units. This includes reviewing and organizing patient records, performing data entry, scheduling meetings, preparing agendas and taking notes, providing assistance to patients and staff, etc.
• Coordinating ordering and delivery of items for patients including reviewing order forms and working directly with vendors.
• Other administrative support duties as needed throughout the institution.

Skills

Microsoft Word

Microsoft Outlook

Excel

Data entry

Calendar management

Note taking

Job description

Introduction

Sand Ridge Secure Treatment Center (SRSTC) within the Department of Health Services is currently hiring an Office Operations Associate position in Mauston, WI. Work hours are 8:00 am - 4:30 pm, Monday through Friday.

SRSTC opened in 2001 and provides care and treatment for several different patient populations. The center houses Wisconsin’s Sexually Violent Persons Program, provides care and treatment for persons found not guilty by reasons of mental disease or mental defect, and provides court ordered treatment, testing, and education to patients found not competent to stand trial. SRSTC is a 500-bed treatment facility and is part of the Division of Care and Treatment Services (DCTS). Watch this video to learn more about the work of DCTS.

As an employee of the State of Wisconsin, you'll have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

Position Summary

As an Office Operations Associate, you will coordinate office support functions for multiple departments on behalf of management, patients, and staff.

Duties

• Providing administrative support services to Housing Units. This includes reviewing and organizing patient records, performing data entry, scheduling meetings, preparing agendas and taking notes, providing assistance to patients and staff, etc.
• Coordinating ordering and delivery of items for patients including reviewing order forms and working directly with vendors.
• Other administrative support duties as needed throughout the institution.

Salary Information

The starting pay is $21.05 per hour (approximately $43,700 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is in pay schedule and range 02/10.

Job Details

All appointees will be required to receive a TB test, which will be administered by SRSTC or medical personnel approved by the facility after their start date.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Qualifications

Minimum qualifications include all of the following:

• Experience using Microsoft Office programs including Word and Outlook to perform duties such as creating documents, answering emails, maintaining calendars, etc.
• Experience creating and maintaining spreadsheets using Excel. Note: Applicants who are invited to participate in interviews will be required to take an Excel assessment.
• Experience providing administrative support in an office environment (e.g., answering questions, scheduling meetings, preparing agendas and taking notes for meetings, ordering and maintaining inventory, performing data entry, making copies, etc.).
• Experience organizing, updating, filing and maintaining files in paper or electronic formats.

Well-qualified applicants will also have one or more of the following:

• Experience handling confidential or sensitive information such as personal identifiable information (PII) or health record information.
• Experience providing administrative support to multiple departments.
• Experience typing memoranda, correspondence, or tracking meeting minutes.

DHS is an Equal Opportunity and Aff…

Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

Deadline to Apply

The deadline to apply is August 21, by 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.