Food Service Supervisor - Lead Peak Dining & Team

NC State University; Raleigh (NC); Hybrid; USD 40,000 - 43,000; Full time

Job summary

NC State University’s NC State Dining is seeking a Food Service Supervisor to manage daily operations at One Earth, ensuring a high-quality dining experience for students and staff.

This is a working supervisory role; you will lead front-line staff, coordinate service flow, plan, forecast, order, and budget while maintaining health codes and safety standards. Shifts include nights and weekends; 40 hours weekly.

Responsibilities

• Operational Leadership: Supervise unit daily, ensuring all brand standards for food quality, drink preparation, and customer service are strictly maintained.
• Peak Performance: Lead by example by directing service flow and supporting the team during the busiest dining hours.
• Administrative Support: Handle essential business functions including planning, forecasting, ordering, and budgeting.
• Team Development: Hire, train, assign tasks, coach, and provide constructive feedback to employees. Foster a culture of team building and professional growth.
• Systems & Safety: Utilize menu management system and ensure operation complies with health codes, sanitation standards, and safety regulations.
• Problem Solving: Address and resolve routine operational challenges and customer concerns with professionalism and poise.

Job description

Please see Special Instructions for more details.

Along with your completed application, please include as attachments a resume cover andletter.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Job Posting Information

Posting Number

Posting Number PG195231SP

Internal Recruitment

Internal Recruitment No

Working Title

Anticipated Hiring Range

Anticipated Hiring Range $40,000 - $43,442

Work Schedule

Work Schedule 40 hours per week; shifts rotate to include nights and weekends; work on holidays as necessary; overtime may be available

Job Location

Department

Department Dining Talley

About the Department

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes, 4 food courts and 6 dining halls, 4 markets,1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 180 permanent EPS and SHRA employees.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Are you a natural leader who thrives in a high-energy environment? NC State Dining is looking for a Food Service Supervisor to manage the daily operations at One Earth. This is a working supervisory position, meaning you aren’t just managing from an office—you are on the front lines leading your team during peak service periods to ensure every student and faculty member receives an exceptional dining experience.

We are seeking a professional who is philosophically and operationally committed to efficiency, brand excellence, and the unique service needs of the NC State community.

Key Responsibilities

• Operational Leadership: Supervise unit daily, ensuring all brand standards for food quality, drink preparation, and customer service are strictly maintained.
• Peak Performance: Lead by example by directing service flow and supporting the team during the busiest dining hours.
• Administrative Support: Handle essential business functions including planning, forecasting, ordering, and budgeting.
• Team Development: Hire, train, assign tasks, coach, and provide constructive feedback to employees. Foster a culture of team building and professional growth.
• Systems & Safety: Utilize menu management system and ensure operation complies with health codes, sanitation standards, and safety regulations.
• Problem Solving: Address and resolve routine operational challenges and customer concerns with professionalism and poise.
  
  

The ideal candidate is a proactive mentor who stays calm under pressure. You take pride in “excellence in all tasks” and are dedicated to maintaining a clean, safe, and welcoming environment. Whether you are coaching a new employee or managing a complex lunch rush, your focus remains on delivering high-quality service to the Wolfpack.

This role requires physical stamina, including the ability to lift up to 30 pounds, work in hot and cold conditions, and safely handle sharp tools and hot surfaces (all with our without reasonable accommodations).

Why Join the Pack?

At NC State, you’ll be part of a dynamic campus culture that values innovation and service. We offer a stable work environment where your leadership directly impacts the daily lives of thousands of students.Ready to lead? Apply today to join NC State Dining!

Other Responsibilities

• Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers.
• Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
• Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to special events.
• Perform other duties as assigned to ensure NC State Dining business needs are met.

Qualifications

High School diploma or equivalency and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.

Preferred Qualifications

• Proven track record in food service supervision and management of including inventory processes in a high volume food establishment.
• Demonstrated experience providing exceptional customer service.
• Strong verbal and written skills to interact professionally with customers, peers, and University leadership.
• Comfortable using PCs, MS Office or Google Suite, and email; ability to quickly learn new department-specific software.
• Understand cooking methods, measurements, food safety, health codes and kitchen equipment.

Required License or Certification

• ServSafe certification or the ability to obtain within 90 days of employment.
• Certification must be maintained as a condition of employment.

Valid NC Driver's License required

Valid NC Driver's License required No

Commercial Driver's License Required?

Commercial Driver's License Required? No

Recruitment Dates and Special Instructions

Job Open Date

Job Open Date 09/25/2026

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 10/01/2026

Notice to Applicants

Please note that the work history on your resume must also be included in your application.

Special Instructions

Along with your completed application, please include as attachments a resume cover andletter.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Number

Position Number 00043586

Position Type

Position Type SHRA

Position Classification Band Title

Position Classification Band Level

Position Classification Band Level Contributing

Position Classification Salary Range

Position Classification Salary Range $ 38,760 - $ 75,231

Salary Grade Equivalency

Salary Grade Equivalency GN04

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00

Appointment

Appointment 12 Month Recurring

Mandatory Designation - Adverse Weather

Mandatory Designation - Adverse Weather Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position

Time Limited Position No

Time-Limited Appointment Length (if applicable)

Department Id

Department Id 471509 - Dining Talley

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you learn of this opportunity?
  • NCSU Website
  • NCSU Executive Search Services
  • Monster.com
  • CareerBuilder.com
  • InsideHigherEd.com
  • Other Online Job Board
  • Carolina Job Finder / Employment Guide
  • Job / Career Fair
  • The Chronicle of Higher Education
  • HERC
  • Professional Journal
  • Print Advertisement (Newspaper / Periodical)
  • Professional Organization
  • Direct Contact from NCSU HR Representative / Recruiter
  • NCSU Employee Referral
  • Social Media (LinkedIn, Twitter, Facebook, Other)
  • Other
• If you learned about this vacancy from "other source" or "other website", please provide the source.

  (Open Ended Question)

• * Describe the experience you have in fast food or casual dining?

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter
Optional Documents

NC STATE UNIVERSITY
RALEIGH, NC 27695
PHONE: [phone]