Food Service Supervisor - Benedict College

Thompson-Hospitality; Columbia (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Benedict College is seeking a Food Service Supervisor to lead front-of-house operations in the campus dining facility. You will oversee a team, manage daily tasks, handle customer inquiries, and drive staff performance to deliver exceptional dining experiences.

Responsibilities include supervising staff, training new hires, coordinating scheduling, inventory, and waste reduction, while ensuring compliance with food safety and university policies in a fast-paced environment.

Qualifications

• Supervisory experience in food service or dining operations.
• Strong communication skills to enhance customer experience.
• Experience managing schedules, inventory and cost controls.
• Ability to solve problems and maintain smooth operations.
• Adaptability in a fast-paced dining environment.

Responsibilities

• Supervise dining facility staff and coordinate service quality.
• Train staff on customer service and complaint resolution.
• Manage daily operations, scheduling, inventory, and waste reduction.
• Conduct training on safety, service protocols, and tasks.
• Ensure compliance with food safety and university policies.

Skills

Supervisory experience

Interpersonal communication

Operations management

Problem solving

Adaptability

Job description

Overview

Join our team as a Food Service Supervisor at Benedict College. As a food service supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision‑making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8–10 hours per day) while overseeing dining operations and facilities
• Ability to lift, carry, push, and pull up to 40 pounds (supplies, equipment, displays)
• Ability to bend, stoop, reach, kneel, and perform repetitive motions as required during operational oversight
• Manual dexterity to operate kitchen equipment, office tools, and technology
• Ability to work in fast‑paced food service environments, including kitchens, cafeterias, and event spaces, with exposure to heat, cold, humidity, and noise
• Visual acuity to inspect food quality, review reports and financial documents, and operate computers and mobile devices

Who We Are:

Benedict College is a private, historically Black liberal arts college located in Columbia. Founded in 1870 by Bathsheba A. Benedict, the institution was established to provide educational opportunities for formerly enslaved African Americans following the Civil War. Today, Benedict College serves more than 1,700 students and offers undergraduate and graduate programs in fields such as business, education, engineering, cybersecurity, biology, and computer science. As a recognized HBCU, the college is known for its commitment to academic excellence, leadership development, community engagement, and student success.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.