Food Service Supervisor

NC State University; Raleigh, Northern (NC, KY); Hybrid; USD 40,000 - 43,000; Full time

Job summary

NC State University’s NC State Dining is seeking a Food Service Supervisor to manage daily operations at One Earth, ensuring a high-quality dining experience for students and staff.

This is a working supervisory role; you will lead front-line staff, coordinate service flow, plan, forecast, order, and budget while maintaining health codes and safety standards. Shifts include nights and weekends; 40 hours weekly.

Responsibilities

• Operational Leadership: Supervise unit daily, ensuring all brand standards for food quality, drink preparation, and customer service are strictly maintained.
• Peak Performance: Lead by example by directing service flow and supporting the team during the busiest dining hours.
• Administrative Support: Handle essential business functions including planning, forecasting, ordering, and budgeting.
• Team Development: Hire, train, assign tasks, coach, and provide constructive feedback to employees. Foster a culture of team building and professional growth.
• Systems & Safety: Utilize menu management system and ensure operation complies with health codes, sanitation standards, and safety regulations.
• Problem Solving: Address and resolve routine operational challenges and customer concerns with professionalism and poise.

Job description

Please see Special Instructions for more details.

Along with your completed application, please include as attachments a resume cover andletter.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Job Posting Information

Posting Number

Posting Number PG195231SP

Internal Recruitment

Internal Recruitment No

Working Title

Anticipated Hiring Range

Anticipated Hiring Range $40,000 - $43,442

Work Schedule

Work Schedule 40 hours per week; shifts rotate to include nights and weekends; work on holidays as necessary; overtime may be available

Job Location

Department

Department Dining Talley

About the Department

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes, 4 food courts and 6 dining halls, 4 markets,1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 180 permanent EPS and SHRA employees.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Are you a natural leader who thrives in a high-energy environment? NC State Dining is looking for a Food Service Supervisor to manage the daily operations at One Earth. This is a working supervisory position, meaning you aren’t just managing from an office—you are on the front lines leading your team during peak service periods to ensure every student and faculty member receives an exceptional dining experience.

We are seeking a professional who is philosophically and operationally committed to efficiency, brand excellence, and the unique service needs of the NC State community.

Key Responsibilities

• Operational Leadership: Supervise unit daily, ensuring all brand standards for food quality, drink preparation, and customer service are strictly maintained.
• Peak Performance: Lead by example by directing service flow and supporting the team during the busiest dining hours.
• Administrative Support: Handle essential business functions including planning, forecasting, ordering, and budgeting.
• Team Development: Hire, train, assign tasks, coach, and provide constructive feedback to employees. Foster a culture of team building and professional growth.
• Systems & Safety: Utilize menu management system and ensure operation complies with health codes, sanitation standards, and safety regulations.
• Problem Solving: Address and resolve routine operational challenges and customer concerns with professionalism and poise.

The ideal candidate is a proactive mentor who stays calm under pressure. You take pride in “excellence in all tasks” and are dedicated to maintaining a clean, safe, and welcoming environment. Whether you are coaching a new employee or managing a complex lunch rush, your focus remains on delivering high-quality service to the Wolfpack.

This role requires physical stamina, including the ability to lift up to 30 pounds, work in hot and cold conditions, and safely handle sharp tools and hot surfaces (all with our without reasonable accommodations).

Why Join the Pack?

At NC State, you’ll be part of a dynamic campus culture that