Food Service Supervisor

Chartwells Higher Education; North Carolina; On-site; USD 16,000 - 23,000; Full time

Job summary

Chartwells Higher Education is seeking a hands-on shift supervisor to oversee multiple food service units. You will supervise production, manage staff, hire and train employees, and ensure accurate cash readings while delivering excellent guest service.

Responsibilities include labor cost tracking, inventories, and adherence to HACCP, WHMIS, and health and safety standards. Strong communication and teamwork are essential in a fast-paced environment.

Qualifications

• Experience supervising food service operations.
• Ability to train and hire staff for multiple units.
• Knowledge of HACCP, WHMIS, and health & safety requirements.

Responsibilities

• Assist Shift Managers to supervise multiple food service units.
• Supervise production of menu items, manage associates, schedule staff, hire/train employees.
• Track weekly inventories, sales revenue, labour and food cost; prepare reports.
• Communicate with cafe patrons and address issues promptly.
• Ensure compliance with HACCP, WHMIS, and health & safety programs.
• Coordinate inspections and WHMIS training; report incidents to head office.
• Maintain dishwashing area cleanliness and organize equipment.
• Proficient with Microsoft Word and Excel; manage purchasing to minimize waste.

Skills

Staff supervision

Food service supervision

Food safety HACCP

WHMIS compliance

Inventory management

Cost control

Customer service

Communication

Training & hiring

Purchasing

Tools

Microsoft Office

Job description

27041-George Brown-St.Jam | 27041
200 King St. E.
TORONTO, ON M5A 3W8, CAN

• On-site
• Rate : $20 CAD per hour
• Service & Hospitality
• Full-Time
• Requisition #: SUPVI010013

Description

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
• Solid catering and event planning experience.
• Food preparation and cooking as needed
• Ability to work both independently and in team setting as required.
• Previous food service experience in hotel, restaurant, or fast food is considered an asset.
• Physical ability to carry out the duties of the position. Minor heavy lifting may be involved (up to 40 lb.)
• Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
• Excellent verbal and written communication and interpersonal skills.
• Manage time and resources to ensure that work is completed efficiently.
• Superior attention to detail. Ability to establish and maintain good working relationships and work cooperatively with team members.
• Able to work in a fast-paced environment with changing work priorities Proficient with Microsoft Office, specifically Word and Excel.
• Maintain a clean and safe work area, adhering to food safety and health standards
• Prioritize and delegate tasks in kitchen layout and prep
• Advise management of purchasing requirements with a focus on minimizing waste and avoiding product shortage
• Wash, rinse, sanitize, and organize dishes, utensils, and kitchen equipment.
• Maintain the cleanliness and organization of the dishwashing area and surrounding workplace areas.