Food Service Supervisor

ZipRecruiter; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading food service management company is seeking dedicated staff to ensure exceptional dining experiences. Responsibilities include understanding menu items, supporting team operations, and maintaining a clean workspace. Join us for a fulfilling role with great benefits and a supportive environment.

Benefits

Paid time off

Paid Holidays

Medical, Dental, Vision Insurance

401K with a company match

Free Meal while working

Free nonskid shoes

Employee Assistance Program

Qualifications

• Background check required.
• Ability to work as part of a team.
• Occasional lifting up to 40 lbs.

Responsibilities

• Demonstrates understanding of all menu items and allergen information.
• Supports team in maintaining a clean workspace.
• Provides direction to staff for efficient customer service.

Skills

Teamwork

Customer Service

Job description

Job Description

Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts, and more.

Our values are purposefully simple: we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of.

We offer:

• Paid time off
• Paid Holidays
• Annual opportunities for merit increases
• Medical, Dental, Vision Insurance
• Company Paid Life Insurance
• 401K with a company match
• Free Meal while working
• Free nonskid shoes
• Employee Assistance Program

Job Responsibilities:

• Demonstrates complete understanding of all menu items being served and can access associated allergen or additional information that customers may need.
• Lead by example in consistently supporting company policies (e.g., uniform, name tags, safety, cut gloves, etc.).
• Holds team accountable through field coaching during the shift.
• Supports team in maintaining a clean and organized workspace, including storing, labeling, and rotating products according to standards.
• Ensures all station-specific standards are met by employees working in those areas.
• Provides direction to staff to ensure efficient customer service based on volume during meal times.
• Communicates service issues or information to management as needed to ensure smooth operations.
• Exhibits a customer-first attitude.

Position Requirements:

• Background check required.
• Ability to work as part of a team.
• Occasional lifting, carrying, pushing, pulling up to 40 lbs.
• Constant standing and walking.

Schedule: Sunday, Monday, Tuesday, and Thursday, 30 hours per week.