Food Service Specialist - Fresh, Customer-Focused

H-E-B; Lockhart (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to maintain a well-stocked, well-maintained department and provide superior customer service, preparing, packaging, and merchandising fresh products daily while upholding all safety standards.

You will handle customer orders, assist with selections, support Bakery, Deli, and Prepared Foods teams, operate display equipment, and ensure sanitation, inventory, and workflow efficiency in a fast-paced retail environment.

Qualifications

• HS Diploma or GED or equivalent is required.
• Strong customer service and communication skills are essential.
• Ability to read and write clearly and work in a fast-paced environment.
• Basic planning and organizing skills are required.
• Knowledge of computer systems and equipment is preferred.

Responsibilities

• Provide superior customer service and take orders by phone or in person.
• Prepare, package, and merchandise fresh products daily while maintaining safety standards.
• Assist in Bakery, Deli, and Prepared Foods as needed with production and sanitation.
• Use sales techniques and product knowledge to meet customer needs and boost department sales.
• Maintain cleanliness and operate equipment per food safety guidelines.

Skills

Customer service

Communication

Reading and writing

Planning and organizing

Fast-paced environment

Computer systems

Education

HS Diploma or GED

Job description

H-E-B is seeking a Food Service Representative to maintain a well-stocked, well-maintained department and provide superior customer service, preparing, packaging, and merchandising fresh products daily while upholding all safety standards.

You will handle customer orders, assist with selections, support Bakery, Deli, and Prepared Foods teams, operate display equipment, and ensure sanitation, inventory, and workflow efficiency in a fast-paced retail environment.