Food Service Program Concessions Location Supervisor

City of Evanston; Evanston (IL); On-site; USD 25,003 - 35,610; Part time

Job summary

The City of Evanston seeks a concessions location supervisor to oversee safe and efficient food service at multiple stands including Robert Crown and Clark Street Beach. Responsibilities include food prep, service, cash handling, and staff supervision.

Minimum requirements include age 15+, Illinois Food Handler’s Certification (or 30-day window), CPR/First Aid within 3 months, and flexible scheduling across locations and shifts.

Qualifications

• Must be 15 years of age or older with valid work permit.
• Illinois Food Handler’s Certification or ability to obtain within 30 days.
• Must obtain CPR & First Aid Certification within 3 months of employment.
• Flexible schedule across mornings, days, evenings, weekends and holidays.
• Ability to follow instructions and read/understand safety guidelines.

Responsibilities

• Provide efficient, friendly customer service in a fast-paced setting.
• Operate food and beverage equipment safely according to guidelines.
• Prepare and serve concession foods per Illinois Health standards.
• Process orders and serve foods and drinks to customers.
• Maintain clean serving and eating areas, restock as needed.
• Monitor inventory and resupply as required.
• Follow shift procedures for setup, breakdown and inspections.
• Communicate department policies to concessions staff.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

Illinois Food Handler’s Certification

CPR & First Aid Certification (within 3 months)

Tools

Cash handling

Food service equipment

Job description

Nature Of Work The concessions location supervisor is responsible for the safe and efficient food service at one or more concession stands at Robert Crown, Clark Street Beach, James Park, Arrington Lagoon or South End. Work includes food preparation and service, customer relations, processing cash and/or credit card transactions. Supervisory responsibilities include inventory control, ordering, staff supervision, scheduling and overseeing maintenance and cleaning schedules.

Pay Grade/Range: Seasonal: $22/hour

Nature Of Work The concessions location supervisor is responsible for the safe and efficient food service at one or more concession stands at Robert Crown, Clark Street Beach, James Park, Arrington Lagoon or South End. Work includes food preparation and service, customer relations, processing cash and/or credit card transactions. Supervisory responsibilities include inventory control, ordering, staff supervision, scheduling and overseeing maintenance and cleaning schedules.

ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following):

• Ability to provide efficient and friendly customer service in a fast-paced environment.
• Safely operate food and beverage equipment according to operations manual and guidelines.
• Handle, prepare and serve concession foods according to Illinois Department of Health Food Safety Standards.
• Process orders and serve food and beverages to customers.
• Maintain a clean and organized serving and eating area.
• Monitor shift inventory and resupply accordingly.
• Follow beginning and end of shift procedures including set-up and breakdown, inventory check, resupply, equipment checks and cleaning.
• Communicate and administer department policies to concessions employees.

Minimum Requirements Of Work

• Must be 15 years of age (with a valid work permit) or older.
• Illinois Food Handler’s Certification (or ability to obtain within 30 days of employment).
• Must be willing and able to obtain a CPR & First Aid Certification within 3 months of employment.
• Must be willing to work a flexible schedule, at multiple locations, including mornings, days, evenings, weekends and holidays.
• Knowledge, skills, and abilities in the following areas:
• Ability to understand and follow oral and written instructions.
• Ability to communicate courteously and effectively with the public and fellow employees.
• Ability to multitask in a fast-paced environment.
• Ability to read, understand, and apply instructions for the safe and sanitary operation of kitchen equipment.

Physical Requirements Of Work

• Ability to stand for long periods of time.
• Ability to lift 50 lbs.

Supervision Work is performed under the general direction of the Food Service Program Coordinator and the Department of Parks and Recreation. Assignments can be either verbal or written, with the employee determining proper procedure and work methods and is responsible for completing the work according to City work rule and safety regulations. Work is reviewed through ongoing observation, written and verbal communication, meetings and feedback from supervisors and other department employees. Guidance is provided through rules and regulations, policies and procedures, Personnel Rules and OSHA. Work is evaluated at least once per year for the safe and skilled operation of equipment, quality of tasks, adherence to work rules, and performance in accordance with classification standards. Department Coordinators are responsible for site inspections, ongoing observations, and written and verbal communication.

Public Contact The employee has contact with the general public using parks and recreation facilities. The employee may need to respond to questions and complaints and provide general direction to the public.

SELECTION METHOD Structured Oral Interview

To apply for this position, please apply online at www.cityofevanston.org on or before the closing date. Only online applications will be considered.

Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes, including medical examination, drug/alcohol screen, employment verification, and criminal background check.

The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person’s race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at 847-448-8204 or 847-866-5095 (TTY).