Food Service Program Concessions Attendant

City of Evanston; Evanston (IL); On-site; USD 19,320 - 27,517; Part time

Job summary

City of Evanston is seeking a concession attendant for its Parks & Recreation venues. The role involves preparing and serving concession items, handling cash and card transactions, and ensuring safe, clean facilities for guests.

Ideal candidates are 15+ years old, possess or obtain Illinois Food Handler’s Certification, and can complete CPR & First Aid training within three months. Must be flexible to work mornings, days, evenings, weekends, and holidays.

Qualifications

• Must be 15 years of age or older with a valid work permit.
• Illinois Food Handler’s Certification or ability to obtain within 30 days of employment.
• Must obtain CPR & First Aid Certification within 3 months of employment.

Responsibilities

• Provide efficient and friendly customer service in a fast-paced concession setting.
• Safely operate food and beverage equipment per guidelines.
• Prepare, cook, and serve concession foods per health standards.
• Process cash and credit card orders accurately.
• Maintain clean, organized serving area and restock as needed.
• Monitor shift inventory and resupply as required.
• Follow shift procedures including setup, teardown, and equipment checks.

Skills

Customer service

Cash handling

Food safety

Food preparation

Equipment operation

Communication

Education

Illinois Food Handler’s Certification

CPR & First Aid Certification within 3 months

Job description

Salary Range

$17/hour

• Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for the range.

• Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for the range.

Nature Of Work

The concession attendant is responsible for the safe and efficient food service at the City of Evanston’s Department of Parks & Recreation concession facilities. Work includes food preparation and service, customer relations, processing cash and/or credit card transactions, product inventory and maintaining a clean facility.

ESSENTIAL FUNCTIONS

• Ability to provide efficient and friendly customer service in a fast-paced environment.
• Safely operate food and beverage equipment according to operations manual and guidelines.
• Handle, prepare and serve concession foods according to Illinois Department of Health Food Safety Standards.
• Process orders and serve food and beverages to customers.
• Maintain a clean and organized serving and eating area.
• Monitor shift inventory and resupply accordingly.
• Follow beginning and end of shift procedures including set-up and breakdown, inventory check,resupply, equipment checks and cleaning.

Minimum Requirements Of Work

• Must be 15 years of age (with a valid work permit) or older.
• Illinois Food Handler’s Certification (or ability to obtain within 30 days of employment).
• Must be willing and able to obtain a CPR & First Aid Certification within 3 months of employment.
• Must be willing to work a flexible schedule, at multiple locations, including mornings, days, evenings, weekends and holidays.
• Knowledge, skills, and abilities in the following areas:
• Ability to understand and follow oral and written instructions.
• Ability to communicate courteously and effectively with the public and fellow employees.
• Ability to multitask in a fast-paced environment.
• Ability to read, understand, and apply instructions for the safe and sanitary operation of kitchen equipment.

Physical Requirements Of Work

• Ability to stand for long periods of time.
• Ability to lift 50 lbs.

Supervision

Work is performed under the general direction of the Food Service Program Coordinator and the Department of Parks and Recreation. Assignments can be either verbal or written, with the employee determining proper procedure and work methods and is responsible for completing the work according to City work rule and safety regulations. Work is reviewed through ongoing observation, written and verbal communication, meetings and feedback from supervisors and other department employees. Guidance is provided through rules and regulations, policies and procedures, Personnel Rules and OSHA. Work is evaluated at least once per year for the safe and skilled operation of equipment, quality of tasks, adherence to work rules, and performance in accordance with classification standards. Department Coordinators are responsible for site inspections, ongoing observations, and written and verbal communication.

Public Contact

The employee has contact with the general public using parks and recreation facilities. The employee may need to respond to questions and complaints and provide general direction to the public.

SELECTION METHOD

Structured Oral Interview

Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes, including medical examination, drug/alcohol screen, employment verification, and criminal background check.

The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person’s race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at 847-448-8204 or 847-866-5095 (TTY).