Food Service Pro: Customer Care & Fresh Prep

H.E.B.; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Food Service Representative to keep the department well stocked and clean while delivering superior customer service. You will prepare, package, and merchandise fresh products daily, ensuring all food safety and sanitation standards are met.

Responsibilities include assisting customers, taking orders, handling deli, bakery, and prepared foods tasks, operating equipment, and supporting inventory and sanitation efforts in a fast-paced retail setting.

Qualifications

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
• Strong customer service skills.
• Communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provides superior customer service and handles customer questions.
• Prepares, packages, and merchandises fresh products daily while maintaining safety standards.
• Uses suggestive selling techniques to meet customer needs and boost sales.
• Cleans and sanitizes display cases and operates equipment per standards.
• Bakery: records production and assists in baking, decorating, and quality checks.
• Deli/Prepared Foods: serves customers, uses ordering systems, and manages sanitation.

Skills

Computer systems

Customer service

Communication skills

Reading & writing

Planning & organizing

Fast-paced environment

Education

HS Diploma or GED

Job description

H-E-B in Austin, TX is seeking a Food Service Representative to keep the department well stocked and clean while delivering superior customer service. You will prepare, package, and merchandise fresh products daily, ensuring all food safety and sanitation standards are met.

Responsibilities include assisting customers, taking orders, handling deli, bakery, and prepared foods tasks, operating equipment, and supporting inventory and sanitation efforts in a fast-paced retail setting.