Food Service Patient Service Manager

Cura Hospitality, Inc.; Pennsylvania; On-site; USD 70,000 - 81,000; Full time

Job summary

A leading healthcare company is seeking a Food Service Patient Service Manager to oversee meal delivery and ensure patient satisfaction. The role involves leading a food service team, advocating for patients, and maintaining high service standards. Join a supportive team that values work-life balance and offers competitive benefits.

Benefits

Free meals

Weekly Pay

Tuition Reimbursement

Employee Referral Bonus

401K & Company Match

Qualifications

• At least three years of supervisory experience.
• Comfortable interacting with patients in an acute care setting.

Responsibilities

• Overseeing the complete patient menu and meal delivery process.
• Serving as a patient advocate and customer service specialist.
• Ensuring high quality, delicious, well-presented food is served.

Skills

Leadership

Communication

Planning

Interpersonal Skills

Budgeting

Education

Dietetics or Hospitality Management degree

Tools

Microsoft Office

Menu Management Systems

Job description

3 days ago Be among the first 25 applicants

Food Service Patient Service Manager

Job Reference Number: 30338

Employment Type: Full-Time, Onsite

Segment: Healthcare

Brand: Cura-Hospitality

State: Pennsylvania (US-PA)

Why Work for Cura?

Come join our amazing team and enjoy:

• No late Night Shifts!
• Weekly Pay!
• Free meals!
• Work/Life Balance!
• Competitive Benefits Package!
• Tuition Reimbursement!
• Employee Referral Bonus!
• 401K & Company Match!

Elior North America is a family of distinct hospitality companies with more than 50 years of industry experience and 15,000 team members united in our passion for food, service, and excellence. We share an appetite for growth which drives all of us to continually reimagine our customers’ experience.

The Role at a glance:

We are looking to add an enthusiastic, experienced patient services manager for hospitals to our healthcare team in Meadowbrook. As a patient services manager, you will have the opportunity to lead a dedicated food service team, ensure that patients and their guests are satisfied, and guarantee that they receive healthy, delicious food.

What you'll be doing:

• Overseeing the complete patient menu and meal delivery process to ensure that employees achieve the highest quality of all service standards.
• Serving as a patient advocate and customer service specialist in all matters involving patient and family interactions.
• Ensuring high quality, delicious, well-presented food is served in all areas, with a focus on patient meal service.
• Assuming leadership responsibility for the department in the absence of the general manager.

What we're looking for:

Must-haves:

• At least three years of supervisory experience.
• Comfortable interacting with patients in an acute care setting.
• Strong planning and organizing skills to meet deadlines consistently.
• Strong interpersonal, communication, and leadership skills.
• Strong financial, budgeting, accounting, and computational skills.
• Proficient computer skills, including Microsoft Office, menu management systems, and hospital systems.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• Dietetics or Hospitality Management degree preferred; alternatively, equivalent related job experience.

Where you'll be working:

Holy Redeemer Hospital - Meadowbrook Campus

Compensation Range:

Starting at $70,000 a year depending on experience

Our Benefits:

• Medical, Dental, Vision
• Voluntary UNUM offerings for Accident, Critical Illness, and Hospital Indemnity
• Discount Program, EAP, 401k, Sick Time, Holiday Pay (9 paid holidays), Tuition Reimbursement (FT Employees), Paid Time Off

About Cura:

Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We are committed to diversity and encourage applications from all backgrounds and abilities. We support employee development and foster growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all employees. The skills and experience you gain with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.