Food Service Operations Supervisor

Gamma Phi Omega International; Ann Arbor, Northern (MI, KY); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Excellent medical coverage

Dental and vision plans

Job summary

University of Michigan in Ann Arbor, MI, is seeking a Food Service Operations Supervisor to oversee hospital kitchen operations, ensuring meals meet quality and safety standards. You will manage teams handling Meals on Wheels, tray assembly, cleaning, and stockkeeping, while modeling professional conduct and teamwork.

The role requires at least 1 year of supervision and a ServSafe Manager certification, with preference for a bachelor’s in hospitality or related field and CBORD familiarity.

Qualifications

• 1 year of supervisory experience.
• Experience working in a food service operation.
• ServSafe Manager certification (or certification within 90 days of hire).
• Bachelor's degree in hospitality management, business administration, nutrition, culinary arts, or related field (desired).
• Knowledge of CBORD Food Service Management System (desired).
• Experience supervising bargained-for staff (desired).
• 2+ years of supervisory experience in high-volume institutional food service (desired).

Responsibilities

• Lead and direct foodservice staff to meet operational goals.
• Maintain effective communications with staff via bulletin boards/newsletters.
• Promote teamwork, well-being, and inclusion in the kitchen.
• Recruit, train, and develop staff in collaboration with Food Service Managers.
• Ensure adherence to health system, department, and regulatory standards.
• Conduct performance appraisals and provide development opportunities.
• Apply disciplinary action when necessary to enforce policies.

Skills

Supervisory experience

Food service operation

ServSafe Manager certification

Leadership and training

Performance management

Education

Bachelor's degree in hospitality management or related field

Tools

CBORD Food Service Management System

Job description

# Food Service Operations SupervisorUniversity of MichiganAnn Arbor, MIFull-TimeSep 17, 2026Hospitality## Job Description## How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.## Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components: patient care, education and research that together enhance our contribution to society.## Job SummaryWe are seeking a dedicated Food Service Operations Supervisor to oversee the daily operations of our hospital kitchen. In this vital role, you will ensure that meal preparation and delivery meet our high standards of quality and safety. You will manage various teams that handle everything from Meals on Wheels and tray assembly to kitchen cleaning and stockkeeping. This role requires a keen eye for detail and a commitment to maintaining the highest standards of food safety, sanitation, and service.## Responsibilities\\***Leadership and Foodservice Operations:*** Supervise and direct foodservice employees to achieve defined operational goals.* Maintain effective communication methods, such as bulletin boards and newsletters, to keep staff informed.* Promote teamwork, well-being, and inclusion within the hospital kitchen.* Perform duties equivalent to subordinate employees to support the team function as needed.**Human Resources & Training:*** Assist in the recruitment, selection, training, and development of staff in collaboration with Food Service Managers.* Ensure employees are trained and held accountable for adhering to health system, department, and regulatory standards.* Conduct regular performance appraisals and offer development opportunities for employees.* Apply disciplinary action, including termination, when necessary, to enforce guidelines and policies consistently.## Required Qualifications\\** 1 year of supervisory experience.* Experience working in a food service operation.* ServSafe Manager certification (or receipt of certification within 90 days of hire)## Desired Qualifications\\** Bachelor's degree in hospitality management, business administration, nutrition, culinary arts, or a related field* Knowledge of the CBORD Food Service Management System.* Experience supervising bargained-for staff.* Two years of supervisory experience in a high-volume, complex food service operation, with at least 1-2 years of experience in an institutional or high-volume restaurant or foodservice operation, including experience with performance management, promoting teamwork, and motivating staff.## Why Join Michigan Medicine?Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.**What Benefits can you Look Forward to?*** Excellent medical, dental and vision coverage effective on your very first day* 2:1 Match on retirement savings## Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time and for any reason throughout the course of employment. Learn more about the work modes.## Work Schedule40hrsThursday-Tuesday1:30p-10:00pMust be available to work on weekends and holidays## Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Reporting Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.## Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled at any time after the minimum posting period has ended.## U-M EEO StatementThe University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.