Food Service Operations Leader

Ssa-Group; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Cell phone stipend

Flexible time off

Medical, Dental, Vision

401(k) with company match

Disability insurance

Parental leave

Paid sick leave

Employee discounts

Job summary

SSA Group is seeking a Food Service Operations Manager to lead and optimize the unit’s food service operations. You will work closely with the General Manager and Executive Chef to ensure quality, safety, and guest satisfaction across front-of-house and related processes.

The role emphasizes building leadership, managing staff, and ensuring adherence to SSA policies, with focus on efficient operations and client relations.

Qualifications

• Two years Operations Manager experience or similar role.
• ServSafe or Food Handling Certification required.
• All education backgrounds eligible; must be 18+.

Responsibilities

• Lead staff, motivate, and exceed customer expectations.
• Hire, recruit, train, supervise, evaluate, coach, and manage exits.
• Develop leadership within the department and drive performance.
• Oversee food service training and policy adherence.
• Maintain a clean, safe, and compliant operation.
• Coordinate with Executive Chef on menus and daily oversight.
• Manage POS procedures, cash handling, and vendor payments.
• Plan season concepts and equipment needs for operations.

Skills

Leadership

Staff development

Operations management

Customer communication

Problem solving

Education

ServSafe Certification

Food Handling Certification

Job description

SSA Group is seeking a Food Service Operations Manager to lead and optimize the unit’s food service operations. You will work closely with the General Manager and Executive Chef to ensure quality, safety, and guest satisfaction across front-of-house and related processes.

The role emphasizes building leadership, managing staff, and ensuring adherence to SSA policies, with focus on efficient operations and client relations.