Food Service Operations Lead – Guest Experience

SSA Group; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401(k) match

Meal plan

Job summary

SSA Group in Denver seeks an Assistant Food Service Operations Manager to support daily dining services across venues. You will help implement systems, assist with season planning, training, and ensure quality and safety while managing guest experiences.

You will supervise staff, assist with payroll, merchandising, and budget adherence, with focus on front-of-house operations and client relations. Strong leadership and communication are essential.

Qualifications

• Strong interpersonal and communication skills are required.
• Proven leadership and team-building abilities.
• Excellent problem solving and decision making.

Responsibilities

• Deliver warm, welcoming, and memorable guest experiences.
• Support implementation of operational systems and policies.
• Assist season planning for food concepts and equipment needs.
• Assist with department financial forecasts and payroll control.
• Oversee training and onboarding of staff per onsite handbook.
• Ensure safety training is completed for all staff.
• Maintain quality, cleanliness, and safe work environment.
• Manage day-to-day front-of-house operations and client relations.

Skills

Interpersonal skills

Leadership

Communication

Problem solving

Education

ServSafe certification

Job description

SSA Group in Denver seeks an Assistant Food Service Operations Manager to support daily dining services across venues. You will help implement systems, assist with season planning, training, and ensure quality and safety while managing guest experiences.

You will supervise staff, assist with payroll, merchandising, and budget adherence, with focus on front-of-house operations and client relations. Strong leadership and communication are essential.